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Team Leader

2 months ago

Chippenham, Wiltshire, United Kingdom Moto Full time
Team Leader - Moto

Position: Team Leader
Hourly Rate: £12.80

Role Overview:
As a Team Leader, you will serve as a vital support to the restaurant manager, taking charge of the unit as if it were your own. Your primary responsibility will be to act as an enthusiastic leader and brand representative, ensuring the delivery of exceptional service and high-quality food.

What We Provide for Our Team Leaders:

  • Retention bonus of £1,000*
  • Generous colleague discount of up to 60% for you and your family on various brands
  • Comprehensive benefits package including pension, sick leave, maternity, paternity, and life insurance
  • Outstanding career development opportunities with funded training programs

Key Responsibilities:

  • Leading teams to uphold excellent brand standards and customer service
  • Enhancing profitability by driving sales and managing expenses
  • Conducting stock assessments and placing orders
  • Collaborating with the management team to set achievable targets
  • Engaging with team members to provide coaching and identify training needs
  • Addressing customer feedback promptly and effectively
  • Assisting the team in food preparation and service

What You Bring to the Role:

  • Previous experience in a leadership or supervisory capacity is highly desirable
  • A passion for creating memorable customer experiences
  • Strong communication skills and the ability to make informed decisions
  • Capability to work independently and make sound decisions under pressure

Please note that some locations may have limited access to public transport, so ensure you can reach the site before applying.

This position is ideal for those currently in roles such as shift manager, team leader, or duty manager looking to advance their career, as well as team members or customer service assistants seeking the next step.

Your journey with us starts here.

*Retention bonus is contingent upon completion of the Shift Leadership Program, paid in two installments based on contract start date.