Restaurant Shift Leader

2 weeks ago

Berwick, Northumberland, United Kingdom Haven Full time
Restaurant Shift Leader Opportunity

We are seeking a highly motivated and experienced Restaurant Shift Leader to join our team at Haven. As a key member of our Food and Beverage Team, you will be responsible for leading a team of staff to deliver exceptional customer service and ensure the smooth operation of our restaurants.

Key Responsibilities:
  • Deputise in the absence of the Restaurant Manager and escalate any issues when required.
  • Provide a safe and secure environment for our team and guests.
  • Induct and support new starters and complete core departmental training.
  • Deliver a hands-on approach to restaurant duties and greet our guests.
  • Lead and coach the team on shift to ensure all areas of responsibility are met.
What's in it for you?
  • Free use of our leisure facilities, including swimming pool.
  • Up to 50% discount off food on park and 20% discount in our shops.
  • Opportunity to use our corporate box at the O2 Arena.
  • Fantastic discounts with many national brands and retailers.
  • 20% discount to you, your family, and friends across Haven and Warner Leisure Hotels.
  • Reward and recognition schemes.
  • Training and development opportunities, including fully funded qualifications.
  • Fantastic health, mind, and money support programme.
  • Enhanced family-friendly policies and pay* (eligibility criteria applied).
Pay Rates:

£16 to £17 per hour, £18 to £20 per hour, and £21+ per hour, with an additional £1 per hour when leading a shift.

Experience and Qualifications:

You may already be a supervisor, deputy manager, or team leader in a restaurant, local pub/bar, or within a customer service/retail environment. Or perhaps you're already an F&B superstar and you're ready for that next step in your career. We're looking for a 'team player' who is eager and willing to learn, with a huge portion of passion on the side.

What's it like to work with us?

Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions, allowing our team members to be their authentic selves. Working hours are on a rota over a 7-day period and may include evenings and weekends (depending on the role). We aim to offer flexibility where we can, including full or part-time hours.

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