Healthcare Support Specialist
2 weeks ago
About the Role
We are seeking a skilled and experienced Healthcare Support Specialist to join our team at ELM Alliance LTD. As a Healthcare Support Specialist, you will play a vital role in delivering high-quality patient care and supporting the Practice Nurse in the organization of clinics.
Key Responsibilities
- Provide a caring approach to all services and work with the Practice Nurse in the organization of clinics.
- Work as part of the team to achieve good outcomes in CQC, QOF, enhanced services, and local improvement schemes.
- Ensure awareness of statutory and local clinical protection procedures, including systems of referral. Ability to recognize signs and symptoms of child abuse.
- Ability to obtain and document informed consent (either verbal or written).
- Ensure infection control guidelines are implemented and followed.
- Ability to monitor and manage maintenance of stock and equipment to include refrigeration and emergency equipment and the monitoring under CQC.
- Assessing the healthcare needs of patients.
- Providing health education through direction to the right staff in the practice.
- In consultation with patients and in line with current practice disease management protocols, developing care plans with the Practice Nurse for health.
- Able to recognize and manage anaphylaxis according to current UK guidelines.
- Able to perform Cardio-pulmonary resuscitation according to current UK guidelines.
- Supporting the practice and PCN delivery of the Covid response/Vaccine delivery.
- Participate in the organization and administration of immunizations program including; flu, covid, shingles, travel vaccinations, and others.
- Participation in the running of chronic disease management clinics through the delivery of diagnostic testing.
- Undertake Health surveillance/screening:
- Seasonal Influenza vaccines/B12
- New Patient Health Checks
- Over 75 Health Checks
- Electrocardiograph recording
- Blood pressure monitoring
- Hypertension monitoring
- Pulse rate recording
- 24-hour blood pressure monitoring
- Phlebotomy
- Dressings, suture removal
- Support and educate patients to adopt and promote healthy lifestyles and apply principles of self-care.
Person Specification
Experience
- Experience with undertaking patient appointments, undertaking diagnostics, and healthcare support.
- Experience and understanding of the GP Practice environment, including in terms of systems and processes, and particularly with regards to confidentiality.
- A commitment to maintaining your clinical skills and knowledge, to ensure our patients receive evidence-based care.
- Willingness to develop.
- Excellent communication and problem-solving skills.
- Excellent time management skills/ability to work to deadlines.
- A flexibility to work outside of core office hours.
- Additional roles and responsibilities will attract the higher rate of remuneration according to our pay scale.
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