Claims and Fraud Specialist
2 months ago
We are seeking a highly skilled Claims and Fraud Handler to join our team at Marshmallow. As a Claims and Fraud Handler, you will play a critical role in helping us build an exceptional insurance brand that caters to the unique needs of newcomers to the UK.
Key Responsibilities- Claims Handling: You will be responsible for handling claims in a fair and efficient manner, ensuring that our customers receive the best possible service.
- Fraud Detection and Prevention: You will work closely with our team to detect and prevent fraudulent activities, protecting our customers and the integrity of our business.
- Process Improvement: You will identify areas for process improvement and implement changes to enhance our claims handling and fraud prevention processes.
We live and breathe our values at Marshmallow, and we're looking for someone who shares our passion for:
- Carrying Urgency: We prioritize speed and efficiency in everything we do, knowing that only by making daily progress can we drive long-term growth.
- Simplifying for Success: We believe that less is often more, and we strive to simplify our processes and systems to achieve our goals.
- Challenging and Honest: We value transparency and honesty in all our interactions, and we're not afraid to have difficult conversations to drive progress.
- Being Bold: We're not afraid to take risks and experiment with new ideas, and we encourage our team members to do the same.
- Being Selfless: We work together as a team, putting the needs of our customers and colleagues above our own.
- Taking Ownership: We take responsibility for our actions and outcomes, and we're accountable for delivering high-quality results.
We're committed to creating a culture where everyone feels empowered to bring their unique perspectives and ideas to the table. As a Claims and Fraud Handler at Marshmallow, you'll have the opportunity to:
- Work with a talented team: You'll be part of a dynamic and supportive team that's passionate about making a difference in the insurance industry.
- Develop your skills: You'll have access to top-tier development frameworks and training programs to help you grow and develop in your career.
- Make a real impact: You'll have the opportunity to make a tangible impact on our business and help us achieve our goals.
To be successful in this role, you'll need:
- Strong claims handling and fraud detection skills: You'll have experience in handling claims and detecting fraudulent activities, and you'll be able to apply your skills in a fast-paced and dynamic environment.
- Excellent communication skills: You'll be able to communicate effectively with our customers, colleagues, and stakeholders, and you'll be able to build strong relationships with our team.
- Strong analytical skills: You'll be able to analyze data and identify trends and patterns, and you'll be able to use your analytical skills to inform your decision-making.
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