Parts Advisor

4 weeks ago

Shepton Mallet, Somerset, United Kingdom Bennett and Game Recruitment LTD Full time

Parts Advisor Opportunity

We are seeking a skilled Parts Advisor to join our team at Bennett and Game Recruitment LTD. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our parts function.

Key Responsibilities:

  • Provide expert advice and support to customers regarding parts inquiries.
  • Assist customers in identifying parts, providing prices, and checking availability.
  • Prepare parts orders for picking, collection, and delivery.
  • Monitor and maintain stock levels according to established processes.
  • Collaborate with the team to ensure seamless departmental operations.
  • Advise customers on the best value options for service parts.
  • Place orders using the manufacturers' systems.
  • Maintain close communication with service engineers, internal departments, suppliers, and customers to update them on parts requests.
  • Process parts invoices and allocate them to jobs for service counter and trade sales.
  • Conduct stock checks and audits, resolving any discrepancies internally or with suppliers.

Requirements:

  • Previous experience in a Parts Advisor role would be advantageous.
  • Ability to answer incoming calls and emails for enquiries.
  • IT literacy.
  • Technical ability in product/part knowledge would be a strong advantage.
  • Excellent communication skills.
  • Experience with objection handling.

Benefits:

  • Salary: £20,000 - £28,000.
  • Working hours: 08:00 - 17:30, Monday to Friday.
  • 21 days holiday inclusive of bank holidays.
  • Career development and long-term employment.
  • Staff discounts and events.
  • Pension scheme.

We are a multi-disciplined technical recruitment agency based in Chichester, West Sussex, operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR, by applying, you are granting us consent to process your data and contact you in relation to this application and the services we offer.

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