Operations Manager

About Us

Our global warehousing and logistics business is a leader in secure storage, distribution, and supply chain solutions. We specialise in managing and optimising the flow of goods, products, and materials for organisations across the UK and worldwide. Our extensive warehouse operations are crucial to this, involving efficient inventory management, order fulfilment, cross-docking, and transportation logistics. We ensure reliable and timely delivery, supporting our diverse client base with seamless logistics solutions. We're dedicated to operational excellence and providing trusted solutions for complex supply chain needs.

Iron Mountain are currently seeking an experience Operations Manager with a background in chilled warehouse logsitics.

As a Chilled Operations Manager, you'll lead and optimise all aspects of a fast-paced chilled logistics operation, from goods receiving and inventory management to order fulfilment and dispatch. You will be responsible for developing strategic plans to enhance efficiency and productivity while ensuring strict adherence to cold chain regulations and customer-specific requirements. A key part of your role will be leading a team of warehouse leaders, driving their performance and professional development to guarantee operational excellence and customer satisfaction.

Your role in our mission

- Oversee and manage a shared user or dedicated customer operation, encompassing receiving, picking, packing, shipping, and inventory management.

- Develop and implement strategic plans to improve warehouse efficiency, productivity, and cost-effectiveness.

- Develop and implement succession planning strategies to ensure operational continuity and flexibility.

- Establish and enforce warehouse policies, procedures, and safety protocols to ensure compliance with industry regulations and company standards.

- Manage a team of warehouse Team Leaders, providing guidance, training, and performance evaluations.

- Ensure warehouse operations are conducted in adherence to customer-specific requirements and guarantee customer satisfaction.

- Analyze warehouse data to identify trends, assess performance, and implement corrective actions.

- Implement warehouse management systems (WMS) and utilize technology to optimize inventory control, order fulfilment, and labour management.

Valued skills and experience:

- Extensive experience in warehouse management, preferably in a 3PL, E-commerce operations or high-volume distribution environment.

- Experience within a chilled / refrigerated logstics warehouse

- Proven track record of success in optimizing warehouse operations, reducing costs, and improving productivity.

- Proven track record of achieving high performance and outstanding results through a data and metric driven approach.

- Strong leadership and team management skills, with the ability to motivate, coach, and develop a diverse team of warehouse personnel.

- Excellent analytical skills, being able to produce a variety of reports, read and indicate trends.

- Excellent organizational, time management, and problem-solving skills, with the ability to handle multiple priorities simultaneously.

- Expertise in warehouse management systems (WMS) and inventory control methodologies.

- Deep understanding of warehouse safety regulations, quality control procedures, and environmental compliance standards.

Discover what awaits you:

- Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

- Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

- Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.

- Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

- Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)

- Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

- Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.

- Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.