Customer Service Advisor

3 weeks ago

Manchester, United Kingdom P&B Social Full time

Customer Service Assistant - Mystery Away Days

We are seeking a dynamic and proactive Customer Service Assistant to join our passionate team at Mystery Away Days. As a Customer Service Assistant, you will be the friendly face and voice of our brand, ensuring our customers have an exceptional experience from the moment they reach out to us.

**Responsibilities**:

- Respond to live chats on our website promptly, assisting customers with inquiries, booking requests, and resolving any issues they may have.
- Engage and respond to messages on Instagram, Facebook, and other social media platforms, providing helpful and personalized support.
- Assist customers with trip planning and booking, providing travel advice, and ensuring they have all the information they need for a memorable journey.
- Handle all administrative tasks related to customer trips, such as processing bookings, updating itineraries, and coordinating with our travel partners.
- Collaborate with the marketing team to gather feedback from customers and identify areas for improvement in our services.
- Maintain a deep understanding of our product offerings and be up-to-date with the latest travel trends and destinations.

**Requirements**:

- Proven experience in customer service, preferably in the travel industry.
- Excellent communication skills with a friendly and positive attitude.
- Strong problem-solving skills and the ability to handle challenging situations with empathy and patience.
- Proficient in using social media platforms and live chat tools.
- Detail-oriented with exceptional organizational and multitasking abilities.
- Passion for travel and a genuine interest in providing outstanding customer experiences.
- Ability to work in a fast-paced environment and meet deadlines.

Join our vibrant team and be a part of creating unforgettable travel experiences for our customers.

**Salary**: From £21,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Manchester

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    As a Customer Service Advisor, you will play a crucial role in ensuring our customers have a positive experience with our products/services. You will be responsible for addressing customer inquiries, resolving issues, and providing support to enhance overall customer satisfaction. **Responsibilities**: - Provide exceptional customer service to clients by...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Customer Management Resourcing (CMR) Full time

    **Customer Service Advisor - Livechat** Salary £19,000 - £23,000 (depending upon experience) Hybrid Working - Manchester City Centre Shifts Mon - Sat (Shifts between 8am - 8pm) **Responsibilities**: - Delivery of excellent customer service by managing your own live chat conversations in a timely manner - Work towards monthly KPI’s to meet targets -...

  • Customer Sales Advisor

    1 month ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    Customer Sales Advisor Switch Advisor Ltd is seeking for a Customer Sales Advisor to join our team and play a key role in our growth strategy. **Responsibilities**: - Provide support to the sales team via phone and face to face interactions - Support the growth of the business by providing product knowledge and developing customer relationships. - Manage...

  • Customer Service Assistant

    4 days ago

    Manchester, United Kingdom Switch Advisor Ltd Full time

    Join Our Team as a Top Customer Service Representative in Manchester! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...

  • Customer Service Assistant, Full Time

    2 weeks ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    1 month ago

    Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative. Our work environment includes: - Modern office setting - Regular social events - Company perks - Safe work environment Customer Service Assistant Manchester, UK **Duties**: - Provide exceptional customer service by responding to...

  • Customer Service Assistant, Full Time

    1 week ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    1 week ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    6 days ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    2 days ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Advisor

    3 days ago

    Manchester, United Kingdom Hawk 3 Talent Solutions Full time

    **Customer Support Advisor** **Permanent** **40 Hours** **Manchester** **Up to £25,000** **The Company**:Hawk 3 Talent Solutions are working with a client who has an exciting opportunity available for an experienced, highly motivated, and dynamic Customer Support Advisorwith a strong background in Facilities Management. **The Role**: - As the...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Walters People Full time

    Job Title: Customer Service Advisor Salary: £22,500 - £27,000 Location: Manchester Customer Service Advisor **Salary**: £22,500 - £27,000 Location: Manchester Keywords: Customer Service, Insurance, Renewal Advisor, Manchester We are seeking a passionate and dedicated Customer Service Advisor to join our team. This role offers an excellent opportunity...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client DetailsOur client are a well established Financial Services business based in Manchester, they are...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client Details Our client are a well established Financial Services business based in Manchester, they are...

  • Customer Service Advisor

    4 days ago

    Manchester, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £23,795.20 per annum.Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer...

  • Customer Service Advisor

    3 days ago

    Manchester, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £23,795.20 per annum.Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many retailer...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client DetailsOur client are a well established Financial Services business based in Manchester, they are...

  • Customer Service Advisor

    5 days ago

    Manchester, United Kingdom Back 2 Work Complete Training Full time

    We’re recruiting for Customer Service Advisors to earn £23,795.20 per annum. Customer Service Advisor benefits: * 28 days holiday (including bank holidays), increasing to 30 days following your 1-year service anniversary * Lifestyle Benefits programme – featuring thousands of discounts, special offers and exclusive employee deals from many...

  • Customer Service Advisor

    2 weeks ago

    Manchester, United Kingdom Distinct Consultancy Group Ltd Full time

    **Customer Service Advisor - £27,500-£36,000 + 33 Days Holiday + Flexible Working + Xmas Shutdown + Career Progression Opportunities + Benefits + Market Leading Business!** **The Company** We are working with one of the leading specialist manufacturers of high-specification products used in a variety of engineering sectors. With a long history of...

  • Customer Service Advisor

    1 month ago

    Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Legal Law firm, based in Manchester. You will be working within the client services team, speaking to new clients to act as a liaison between new clients and departments, bydelivering accurate contact information and a detailed description of the query. **Client Details** Our...