Conveyancing Assistant

3 weeks ago

Redditch, United Kingdom Chapter Law Full time

We seek an ambitious and experienced Conveyancing Assistant to join our law firm in Redditch. The individual must be highly motivated, committed to improving the customer experience and relish the opportunities this role will bring.

The role will include a variety of Residential Property matters, including:

- Preparing and collating online quotations using the electronic quote tool. Including preparing initial quotes, liaising with potential clients and assisting with queries, through to successful instruction.
- To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Conveyancer.
- Efficiently assisting the conveyancing department using our case management system.
- Dealing with client instructions efficiently, answer queries, taking responsibility for processing each enquiry through to a satisfactory conclusion.
- Obtaining and verifying customer information by answering telephone calls.
- Inputting customer information and data provided into an in-house system.
- Contacting Clients, Agents, Referrers, Search providers and other parties Solicitors to progress active conveyancing transactions.
- Requesting documentation fundamental to the transaction.
- Ensures clients and work providers return documents, prompting them if required and progressing transactions.
- Obtaining initial documentation and collating contract packs.

What we offer you:

- Company sick pay
- Parking provided
- Your birthday off in addition to your annual leave
- Part-funded work trips abroad
- A family working culture where you are valued as an individual
- Progression opportunities

We are looking for someone who:

- IT literate
- Contributes to our family culture
- Delivers excellent customer service

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£24,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person

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