Call Centre Sales Advisor

6 months ago


Camberley, United Kingdom Lifetime Legal Ltd Full time

**NO RECRUITMENT AGENCY CONTACT PLEASE**

**This is an exciting opportunity to join a well established company that is continually growing and developing within the property industry. We are market leaders in our sector. Due to our successes and growth we are looking for more advisors to join our Property Services call centre team.**

Working with our panel of professional solicitors and conveyancers, all selected for their skill and commitment, we deliver a product that supports the customer beyond just the transaction.

Working with us means you will receive the training and guidance needed in order to meet our sales and service objectives whilst at the same time developing your career.

**Job Summary**:
As an Advisor, you will need to be confident on the phone, showcasing an ability to connect with customers; explaining key benefits and building rapport during a consultative conversation.

As an Advisor you will effectively handle inbound and make outbound telephone calls to promote the products and services of Lifetime Legal and associated partners, input data efficiently and accurately and deliver sales targets/KPIs.
- Self-motivation, be work conscientious, organised
- Customer focus
- Trustworthy
- Efficiency
- Excellent interpersonal skills
- Excellent time management
- Ability to make responsible and effective decisions
- Ability to communicate efficiently - both written and verbally
- Ability to meet targets and manage a high-pressure environment
- Capable of maintaining a high work rate throughout the working day/week
- Be able to actively listen to clients, answer their questions and record information collected precisely
- Ability to work collaboratively as well as autonomously
- Be confident to ask questions when unsure.
- Be able to demonstrate good knowledge of Microsoft Office and comfortable learning new systems.
- Lead by example in all areas of the role

**Summary of Responsibilities**:

- To accurately record all required customer information on CRM system.
- To accurately complete all customer administration of their files and records
- To meet all specified sales and productivity targets and measures
- Identify all opportunities to sell existing or new products to customers.
- Maximise every upsell / cross - sale / data capture opportunity.
- Continually develop sales and customer service skills.
- To deliver exceptional customer service at all points of contact with Lifetime Legal as prescribed in the relevant QA process.
- To resolve customer complaints at the first point of contact where possible.
- Display and promote a professional attitude in the workplace and in doing so give this impression of Lifetime Legal and associated partners to all customers and prospects.
- To represent Lifetime Legal in a positive and highly professional light to all third parties including estate Agents, strategic partners, and Solicitors.
- To provide constructive and positive feedback to business introducers.
- To ensure customers are always contacted and followed up at prescribed or agreed dates and times.
- Create, maintain, and enhance effective working relationships within your own team and wider departments.
- Contribute to own monthly 121, coaching sessions & team meetings.
- Display a will to further own professional development.
- To seek to understand the needs of other functions within Lifetime Legal and how your performance can influence success in these areas.
- Participate in the development and achievement of the team ‘s plans and targets.
- To act as a professional and positive role model to other team members

**Benefits**:

- Professional development opportunities
- Company events, competitions and incentives
- Modern offices, free onsite parking
- 20 days annual leave
- A day off on your birthday
- Nest pension
- Private medical insurance for employee and their children
- Excellent store discounts - membership package
- Referral programme
- Comprehensive benefits package including family friendly initiatives, a free will, free conveyancing, Mover Protection, Power of Attorney

**Basic Salary**:£24,000pa with an additional £12,000pa potential commission/performance bonus.

**Job Type**:Full Time, Permanent

40 hours / week

Monday - Friday

Pay: £24,000.00-£36,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Discounted or free food
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Commission pay

Application question(s):

- Do you have any experience working in a call centre?

**Experience**:

- Sales: 1 year (required)

Work Location: In person


  • Sales Advisor

    21 hours ago


    Camberley, United Kingdom Lifetime Legal Ltd Full time

    **Job description** As a Legal Sales Advisor, you will need to be confident on the phone, showcasing an ability to connect with customers in explaining key benefits and building rapport during a consultative conversation. As a Legal Service organisation we do not make cold calls and all of our clients have enquired about our services. A household name...

  • Sales Advisor

    3 weeks ago


    Camberley, United Kingdom BODYPOWER SPORTS Full time

    Join us as a Sales Advisor at our Frimley store earning a base salary of £26,000 per annum with an uncapped discretionary bonus scheme from day one where you could expect to earn up to £700 per month.We are also offering the Sales AdvisorPersonal use of in-store equipment after hours;Great staff discount (following probation);Full product training and...

  • Sales Manager

    3 days ago


    Camberley, United Kingdom Rostan Recruitment Full time

    Our client, a global leader in flexible workspace provision is looking for a **Sales Manager** to join their rapidly growing and enthusiastic team based in a central Bristol location. **Job Requirements** Receiving enquiries from new customers via the sales hub Welcoming new customers into the workspace and advising on all products and services...


  • Camberley, United Kingdom Hammonds Full time

    Are you a naturally engaging individual and have no fear of striking up a welcoming conversation with a passer-by? We are now looking for a **Regional Sales Advisor**to join our showroom teams based in the East Anglia region. You will have a base store in **Camberley** and be paid travel expenses when travelling to other stores within the region. This is a...


  • Camberley, United Kingdom F.Hinds Full time

    **F.Hinds Camberley **19.5hrs - Thurs 4.5hrs, Fri 7.5hrs and Saturday 7.5hrs** **Duties will include**: - Sales, - Customer Service, - Display work, - Admin tasks, - Stock control, - Cash Handling, - Repairs (Basic Jewellery and Watches) - and other duties Having these varied duties makes the job more interesting and satisfying. We also place high...

  • Sales Advisor

    3 days ago


    Camberley, United Kingdom H&M Full time

    Company Description Do you want to work for a company where sustainability is at the forefront in everything we do? A place where you will find endless career opportunities and the chance to explore a variety of roles across all our brands and around the globe? Do you want to join a team where you can make anything happen if you are curious and...

  • Sales Advisor

    3 days ago


    Camberley, United Kingdom Platform Two Full time

    **Insurance Advisor - Up to £30,000pa** Platform Two are recruiting for an enthusiastic Insurance Advisor to join our client. This is a great opportunity as part of a highly successful business. You’ll be provided with full training with plenty of opportunity for development and certification. This will be a perfect role for you if: - You love to work...

  • Retail Sales Advisor

    7 months ago


    Camberley, United Kingdom Infinity Motorcycles Full time

    Are you enthusiastic about customer service? Looking for a full-time job or a new opportunity to work in an exciting, specialist store? Do you have a passion for motorcycles? Then do we have the opportunity for you! We have an exciting opportunity for a friendly and reliable **Retail Sales Advisor** to join our team in **Camberley**: a busy and thriving...

  • Retail Sales Advisor

    7 months ago


    Camberley, United Kingdom Infinity Motorcycles Full time

    Are you enthusiastic about customer service? Looking for a full-time job or a new opportunity to work in an exciting, specialist store? Do you have a passion for motorcycles? Then do we have the opportunity for you! We have an exciting opportunity for a friendly and reliable **Retail Sales Advisor** to join our team in **Camberley**: a busy and thriving...


  • Camberley, United Kingdom Extreme Homecare Oven Cleaning ltd Full time

    **CUSTOMER SERVICE ADVISOR** **- PERMANENT POSITION - NO EXPERIENCE REQUIRED** **£25,000 - £30,000** We are probably the largest and fastest growing oven cleaning company in the UK today covering most of the South East and the Midlands. We provide an **AWARD WINNING**, professional cleaning service for ovens and other kitchen appliances to an amazing...


  • Camberley, United Kingdom Extreme Homecare Oven Cleaning ltd Full time

    **CUSTOMER SERVICE ADVISOR** **- PERMANENT POSITION - NO EXPERIENCE REQUIRED** **£21,000 - £25,000** We are probably the largest and fastest growing oven cleaning company in the UK today covering most of the South East and the Midlands. We provide an **AWARD WINNING**, professional cleaning service for ovens and other kitchen appliances to an amazing...

  • Sales Administrator

    7 months ago


    Camberley, United Kingdom MAS Kuchen Full time

    **EXPERIENCED Sales Administrator, Part Time.** We have an exciting opportunity to join the team at Mas Kuchen, A kitchen Installation Company. Mas Kuchen based in Camberley, Surrey town centre are looking to expand the team, we are looking for an sales administrator to join us on a part-time basis in our new Camberley Showroom. You will be working using...

  • No7 Advisor

    2 days ago


    Camberley, United Kingdom No.7 Boots Full time

    Camberley, Obelisk Way Part-Time Permanent - The hourly rate for this role is £10.39 - £11.70 depending on location plus the opportunity to earn more if you and your team deliver great customer experiences and exceed your sales targets. With our discretionary quarterly team bonus scheme, you can earn up to 10% of your salary every quarter. - The...


  • Camberley, United Kingdom Dynamo Full time

    Trainee Mortgage Advisor Trainee Mortgage Advisor – at Dynamo Mortgage Services Role - Trainee Mortgage Advisor - Client Relations Department - Dynamo Mortgage Services Why Join Dynamo At Dynamo, we live by “Expert Knowledge, Unbeatable Service.” As a Client Relationship Specialist, you'll build and develop relationships with...

  • Data Centre Engineer

    2 weeks ago


    Camberley, Surrey, United Kingdom Curo Services Full time

    Curo Services has an exciting opportunity for a Data Centre Engineer to join their team. As a Data Centre Engineer, you will be responsible for providing expert hardware support and break/fix server maintenance for HP, Dell, and IBM equipment.With a daily rate of £147, this role offers a competitive salary and benefits package. You will work closely with...


  • Camberley, United Kingdom Starfyn Recruitment Full time

    Starfyn Recruitment is working with a well-established Umbrella Payroll Provider who is looking to grow its current customer service team. They are looking for someone with previous experience within a similar role who is used to dealing with customers overthe phone. Our client works with hundreds of recruitment agencies throughout the UK across multiple...

  • Sales Advisor

    1 day ago


    Camberley, United Kingdom River Island Full time

    **Description**: - Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island _ - _ - From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK,...

  • Sales Advisor

    1 day ago


    Camberley, United Kingdom River Island Full time

    **Description**: - Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island _ - _ - From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK,...

  • Sales Advisor

    1 day ago


    Camberley, United Kingdom River Island Full time

    **Description**: - Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island _ - _ - From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK,...


  • Camberley, United Kingdom Huntress Full time

    **Title**: Customer Service Executive **Location**: Camberley **Salary**: upto £23,000 **Contract type**: Full-time, Permanent (Monday to Friday 9am to 5pm, Friday working from home) **Benefits**: 25 days holiday plus bank holidays, Birthday off, Pension scheme You will be responsible for processing orders, dealing with queries and after sales...