Waking Night Project Worker

3 weeks ago

Liverpool, United Kingdom ROCASA Consulting Full time

**Waking Night Project Worker | £23,889 - £25,352 | Liverpool | 4 days on 4 days off |**

**Purpose of the Job**
- To provide overnight housing and support services to residents in order to maximise health, well-being and inclusion.
- To assess, support and advise residents.
- To ensure the safety and security of all residents, staff and visitors to the service.

**Duties and Responsibilities**
- To participate in handovers with day staff at the start and end of each shift.
- To provide a safe, secure environment and to ensure client's needs are met overnight.
- To supervise resident's conduct, health, safety and welfare and to provide support and assistance as required.
- To undertake regular building and resident welfare checks throughout the night as directed.
- To deal with incidents / potential incidents and record them as appropriate, taking into account impact on staff, service-users and local neighbours.
- To develop productive relationships with external agencies such as police, health services and local neighbours
- To help deal with telephone and general enquiries including enquiries about service user referrals to the service and record any calls from LARI phone on the relevant logs
- To pass on any neighbour complaints to the Senior Worker in a timely manner and record the necessary information
- To undertake needs and risk assessments for individuals new to the service or update risk assessments of current residents after an incident
- To support the assessment of the housing and support needs of rough sleepers.
- To contribute towards the development of tailored support plans which maximise each individual’s potential and ability to be self-determining through the provision of advice, advocacy, learning and development opportunities and support.
- To encourage involvement, participation and co-production from service users.
- To participate in the collection of data and the preparation of statistical records for project reporting purposes.
- To understand and adhere to the principles, policies and procedures of effective adult safeguarding.

**Other duties**
- To plan own work and ensure its completion including all direct service provision, organisational duties and all necessary record-keeping and reports.
- To maintain appropriate records and administration systems to ensure services are efficient and effective.
- Throughout all work to foster appropriate relationships with service-users, colleagues and external agencies.
- To work at all times within the agreed policies and working practices.
- When deemed appropriate by Management to take the lead role in various work and organisational duties including the training and induction of staff.
- The post holder will normally undertake duties as per their job description. S/he will on occasion, and in necessary circumstances, be called upon to work in other sections of the organisation or in other locations and to undertake other duties commensuratewith the job grade and the overall responsibilities of the post in order to facilitate the work of The Whitechapel Centre.
- A minimum of 2 year's experience working in a related homelessness, housing or support setting, delivering effective services to vulnerable people.
- Experience of working with rough sleepers.
- Able to undertake service user needs and risk assessments
- Sound understanding of harm reduction techniques, treatment options and specialist advice and support service
- Able to deliver advice and advocacy around mental health and to support access into services as appropriate
- Experience of developing and discharging individualised resettlement/ support plans.
- Experience of welfare rights or other types of advocacy relating to homelessness and inadequately housed people.
- Able to motivate and get the best out of people.
- Able to manage incidents using first class risk assessment and verbal de-escalation skills
- Strong organisational skills and problem solving abilities.
- Strong decision-maker, comfortable using own initiative to make decisions
- Able to work within a changing environment, to prioritise tasks and to work flexibly in order to meet deadlines and the demands of a busy work environment
- Able to demonstrate first class written and oral communication skills.

**Waking Night Project Worker | £23,889 - £25,352 | Liverpool | 4 days on 4 days off |

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