Customer Service Brand Adviser

2 months ago


Liverpool, United Kingdom Page Personnel Finance Full time

The customer service brand adviser position we are recruiting for is housed within a massive global brand in the production and manufacturing industry. The duties of this position deal with the day to day engagement with a wide scale of customer needs andqueries. As a customer service operator, you will conduct on the forefront of dealing with a variation of inbound and outbound communications in the aim of assisting and smoothing after sales processes.

**Client Details**

As a major player in the fields of mobility, consumer goods, industrial technology, and building technology For over 30 years, the client offers global innovative services in more than 30 languages with over 7,500 associates across 26 international locations.The company has evolved over the past few decades into a successful international provider of business process outsourcing for a large portfolio of other multi-disciplinary brands.

**Description**

Key responsibilities as such include:

- Providing professional first line technical advice, guidance and support to the customer on a variety of products
- Handling all customer interaction in a prompt, friendly and professional manner
- Obtaining and evaluating all relevant information to handle product and service inquiries
- Diagnosing and resolving first line technical issues
- Understanding the customer requirements
- Advising customers on the best services available
- Responding to customer requirements, resolving customer queries and complaints
- Build rapport with the customers
- Capture, maintain and ensure quality of customer data.
- Contributing to the overall performance of the team
- Deliver and maintain both individual and team targets

**Profile**
- Experience of working in a customer contact centre environment
- Excellent verbal and written communication skills in English
- Previous experience of providing technical advice and support to customers
- A passion for delivering first class customer service
- Proven record of providing internal and external customer service
- Self-motivated and driven to succeed
- Team Player
- IT literate and good PC skills
- The commitment to work towards individual and team goals
- Flexibility in hours of work/shift patterns

**Job Offer**
- Hybrid working
- Full induction/training
- Competitive salary upto £22k
- Weekly social events
- Internal progression scheme
- Flexible working hours



  • Liverpool, United Kingdom Page Personnel Finance Full time

    The customer service brand adviser position we are recruiting for is housed within a massive global brand in the production and manufacturing industry. The duties of this position deal with the day to day engagement with a wide scale of customer needs andqueries. As a customer service operator, you will conduct on the forefront of dealing with a variation of...

  • Brand Adviser

    2 months ago


    Liverpool, United Kingdom Bosch Group Full time

    Company Description Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the globe....


  • Liverpool, United Kingdom Talos Test Client Full time

    As a Customer Service Adviser, you will play a key role in ensuring our customers receive outstanding service. You will engage with clients, address inquiries, and provide guidance on a range of banking products and services. This position is ideal for individuals who thrive in a fast-paced environment and are committed to delivering top-notch customer...

  • Retail Adviser

    1 month ago


    Liverpool, United Kingdom KLEIN HAMILTON EXECUTIVE SEARCH LTD Full time

    Retail Adviser, Sales Management, Sales and Marketing, Customer Service, Permanent, Church Street, Liverpool **Retail Adviser **Do you want the chance to build a career in retail? An independent franchise in Liverpool Church Street is looking for a motivated and sales-oriented Retail Adviser to join their growing team in their Vodafone Liverpool Church...


  • Liverpool, United Kingdom Digby Morgan Full time

    summary - _ liverpool, north west_ - _ £11.20 per hour_ - _ permanent_- specialism - customer services- sub specialism - customer service- reference number - TTENG - job details Situated in the heart of Liverpool city centre, Bosch have a number of Customer Service roles available for you to be a part of their ambitious growth plan for their prestigious...


  • Liverpool, United Kingdom Bosch Full time

    Job Description Deliver a truly luxury experience to our customers. Develop an exceptional understanding of the range of vehicles and services to fully embrace the brand values so you can provide the ultimate service to every customer and ensure that their experience goes “beyond the car” Provide a tailored, friendly and professional service, with...

  • Financial Adviser

    2 months ago


    Liverpool, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Financial Adviser (Qualified) - Liverpool - Artemis Recruitment Consultants Financial Services Financial Adviser (Qualified) - Liverpool Pay: £30k + Bonus Financial Adviser (Qualified) - Liverpool Our client is looking for a Financial Adviser to act as an intermediary between their company and customers. You will provide clients with financial...

  • Legal Adviser

    1 month ago


    Liverpool, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 287958**Salary**: - £37,683 - £41,506**Job grade**: - Senior Executive Officer- SEO**Contract type**: - Permanent**Type of role**: - Legal Services**Working pattern**: - Full-time**Number of jobs available**: - 3Contents Location About the job **Benefits**: Things you need to know Location - These positions...


  • Liverpool, United Kingdom Brook Street Full time

    Brook street is recruiting a Customer Service Brand Advisor on behalf of our client, who is one of the World's leading customer service outsourcing companies with locations across the globe. This is a full-time role that offers Hybrid and flexible working. Full and supportive training will be available as the company is focused on developing its people and...


  • Liverpool, United Kingdom Bosch Group Full time

    Company Description Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the globe....


  • Liverpool, United Kingdom Search Consultancy Full time

    My Liverpool City Centre based client is looking to recruit Temporary Administrators to work on their inbound financial services campaign. The role is offered on a Monday - Friday basis, 9am - 5pm offering a basic hourly rate of £10.91. As an Administrator you will be responsible for providing an outstanding, positive and memorable experience to every one...

  • Customer Service Advisor

    14 seconds ago


    Liverpool, United Kingdom Zachary Daniels Recruitment Full time

    CUSTOMER SERVICE ADVISOR | LIVERPOOL | SPORTSWEAR | LADIES & MENSWEAR BRAND | £24,000 BENEFITS: Competitive Salary. Free parking onsite. On site Gym 40% staff discount. Staff events. Free refreshments provided. 25 days holidays plus 8 bank holidays.This is an exciting opportunity for a Customer Service Adviser to join a growing team & brand. You will be...


  • Liverpool, United Kingdom Bosch Group Full time

    Company Description Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the globe....


  • Liverpool, United Kingdom Shell UK Oil Products Full time

    **SHELL MAGHULL NORTHWAY** **You will be required to be fully flexible regarding shift patterns including weekends, & nights to work at this busy service station.** **Afternoons**: 2pm -10pm **Nights**: 10pm - 7am You will become part of a friendly and well motivated team. In our service station You will need to provide a high level of customer service...


  • Liverpool, United Kingdom Shell UK Oil Products Full time

    **SHELL CO OP WATERLOO - LIVERPOOL** **You will be required to be fully flexible regarding shift patterns including weekends, & nights to work at this busy service station.** **Afternoons**: 2pm -10pm **Nights**: 10pm - 7am You will become part of a friendly and well motivated team. In our service station You will need to provide a high level of customer...


  • Liverpool, United Kingdom Shell UK Oil Products Full time

    **SHELL DERBY ROAD - BOOTLE** **PART TIME & FULL TIME AVAILABLE** **You will be required to be fully flexible regarding shift patterns including weekends.** **Shift Times Available**: **Afternoons**: 2pm -10pm **Nights**: 10pm - 7am You will become part of a friendly and well motivated team. In our service station You will need to provide a high level...


  • Liverpool, United Kingdom Shell UK Oil Products Full time

    **SHELL DERBY ROAD - BOOTLE** **PART TIME & FULL TIME AVAILABLE** **You will be required to be fully flexible regarding shift patterns including weekends.** **Shift Times Available**: **Afternoons**: 2pm -10pm **Nights**: 10pm - 7am You will become part of a friendly and well motivated team. In our service station You will need to provide a high level...


  • Liverpool, United Kingdom Bosch Group Full time

    Company Description Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the globe....


  • Liverpool, United Kingdom Zachary Daniels Recruitment Full time

    CUSTOMER SERVICE ADVISOR | LIVERPOOL | SPORTSWEAR | LADIES & MENSWEAR BRAND | £24,000BENEFITS:Competitive Salary.Free parking onsite.On site Gym 40% staff discount.Staff events.Free refreshments provided.25 days holidays plus 8 bank holidays.This is an exciting opportunity for a Customer Service Adviser to join a growing team & brand. You will be...


  • Liverpool, United Kingdom Bosch Group Full time

    Company Description Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the globe....