Brand Adviser
2 months ago
Company Description
Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the globe. Welcome to Bosch. For more than 30 years, Bosch Service Solutions (SO) offers global innovative
services in more than 30 languages with over 10,000 associates across 26 locations. Bosch Service Solutions has evolved over the past few decades into a successful international provider of Business Process Outsourcing.
We are currently looking for experienced Brand Advisors to join one
of our new luxurious brand campaigns for a leading, high-end
automotive brand.
**Job Description**:
- Deliver a truly luxury experience to our customers.
- Develop an exceptional understanding of the range of vehicles and services to fully embrace the brand values so you can provide the ultimate service to every customer and ensure that their experience goes “beyond the car”
- Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.
- Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.
- Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.
- Build professional business relationships with the dealer network that will be pivotal to the quality of service that you provide to the brand’s customers.
- Provide a value add service that enhances the customer experience and builds our brand and service reputation.
- Capture, maintain and ensure quality of customer data.
- Identify and highlight any service related issues, incidents or trends.
- Highlight and escalate issues as necessary.
**Qualifications**:
- Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.
- A passion for delivering first class customer service.
- The ability to adapt and be flexible.
- Excellent verbal and written communication skills in English.
- Good social and interpersonal skills, personable with strong emotional intelligence.
- Good listening skills.
- Excellent problem solving skills.
- Quality focused with attention to detail.
- A genuine interest in the campaign brand.
- A warm, helpful and positive approach.
- Dynamic, proactive, confident, self-motivated and driven to succeed.
- A team player.
- IT Savvy with good MS Office and keyboard skills
Additional Information
- 7 Day Operation - 12.00pm - 8.00pm
**Your future job location offers you**: Hybrid home/office based working options, benefits and services, employee discounts, room for creativity and centrally city based location.
-
Customer Service Brand Adviser
2 months ago
Liverpool, United Kingdom Page Personnel Finance Full timeThe customer service brand adviser position we are recruiting for is housed within a massive global brand in the production and manufacturing industry. The duties of this position deal with the day to day engagement with a wide scale of customer needs andqueries. As a customer service operator, you will conduct on the forefront of dealing with a variation of...
-
Brand Adviser
2 days ago
Liverpool, United Kingdom Bosch Group Full timeCompany Description Do you want to influence the future of service and shape customer experience for some of the world’s leading brands? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the UK and across the globe....
-
Customer Service Brand Adviser French or German
2 months ago
Liverpool, United Kingdom Page Personnel Finance Full timeThe customer service brand adviser position we are recruiting for is housed within a massive global brand in the production and manufacturing industry. The duties of this position deal with the day to day engagement with a wide scale of customer needs andqueries. As a customer service operator, you will conduct on the forefront of dealing with a variation of...
-
Retail Adviser
2 months ago
Liverpool, United Kingdom KLEIN HAMILTON EXECUTIVE SEARCH LTD Full timeRetail Adviser, Sales Management, Sales and Marketing, Customer Service, Permanent, Church Street, Liverpool **Retail Adviser **Do you want the chance to build a career in retail? An independent franchise in Liverpool Church Street is looking for a motivated and sales-oriented Retail Adviser to join their growing team in their Vodafone Liverpool Church...
-
Retail Adviser
2 months ago
Liverpool, United Kingdom Klein Hamilton Executive Search Full timeRetail Adviser, Sales Management, Sales and Marketing, Customer Service, Permanent, Church Street, Liverpool **Retail Adviser** Do you want the chance to build a career in retail? An independent franchise in Liverpool Church Street is looking for a motivated and sales-oriented Retail Adviser to join their growing team in their Vodafone Liverpool Church...
-
Paralegal - Senior Brand Protection Formalities
4 weeks ago
Liverpool, United Kingdom qed legal Full timeJob Title: Paralegal - Senior Brand Protection Location: LiverpoolSalary: Competitive My client is expanding their Technology, IP, and Information team and seeking a Senior Brand Protection Formalities Paralegal to join them. Their international Technology Intellectual Property and Information (TIPI) group is highly respected globally. With their deep...
-
Retail Adviser
3 days ago
Liverpool, United Kingdom Vodafone Full time**Retail Adviser - Liverpool Church Street - 35hrs**: Location: Liverpool Church Street **Salary**: up to £10.26 per hour + unlimited bonus structure Hours: up to 35hrs per week Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a...
-
Retail Sales Adviser
3 weeks ago
Liverpool, United Kingdom Vodafone Full time**Retail Sales Adviser - 35hrs/Weekly - Liverpool**: Location: Liverpool - Church Street **Salary**: Up to £10.26 per hour + bonus Hours: Up to 35hrs per Week Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local...
-
Retail Sales Adviser
3 days ago
Liverpool, United Kingdom Vodafone Full time**Retail Sales Adviser - Up To 35hrs/Weekly - Liverpool**: Location: Liverpool - Church Street **Salary**: Up to £10.26 per hour + bonus Hours: Up to 35hrs per Week Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local...
-
Retail Sales Adviser
4 days ago
Liverpool, United Kingdom Vodafone Full time**Location**: Liverpool - Church Street **Salary**: Up to £10.42 per hour + bonus **Hours**: Between 25hrs - 35hrs per Week Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business. What will you be doing? We are...
-
Sales Adviser
1 month ago
Liverpool, United Kingdom schuh Full timeThe customers’ journey needs to be flawless, from the minute they step through the door to the moment they leave. Their experience is at the heart of everything we do and this comes down to one simple thing. You! Do you reckon you know the shoe dictionary inside out? Can you distinguish between what's hot and what's not? Do you have the natural ability to...
-
Sales Adviser
1 month ago
Liverpool, United Kingdom schuh Full timeThe customers’ journey needs to be flawless, from the minute they step through the door to the moment they leave. Their experience is at the heart of everything we do and this comes down to one simple thing. You! Do you reckon you know the shoe dictionary inside out? Can you distinguish between what's hot and what's not? Do you have the natural ability to...
-
Sales Adviser
2 weeks ago
Liverpool, United Kingdom schuh Full timeThe customers’ journey needs to be flawless, from the minute they step through the door to the moment they leave. Their experience is at the heart of everything we do and this comes down to one simple thing. You! Do you reckon you know the shoe dictionary inside out? Can you distinguish between what's hot and what's not? Do you have the natural ability to...
-
Retail Adviser 25 to 35 Hours/week
2 months ago
Liverpool, United Kingdom Vodafone Full time**Location: Liverpool Church Street** **Salary: £ 10.90 + uncapped bonus** **Hours: 25 to 35 hours per week** Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business. **What will you be doing?** We are seeking a...
-
Retail Adviser 20 to 35 Hours/week
3 weeks ago
Liverpool, United Kingdom Vodafone Full time**Location: Liverpool Church Street** **Salary: £ 12.00 per hour + uncapped commission** **Hours: 20 to 35 hours per week** Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business. **What will you be doing?** We...
-
Retail Adviser Up to 35 Hours/week
2 weeks ago
Liverpool, United Kingdom Vodafone Full time**Location: Liverpool Church Street** **Salary: £ 12.00 per hour + uncapped bonus** **Hours: up to 35 hours per week** Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business. **What will you be doing?** We are...
-
Retail Adviser Up to 35 Hours/week
2 weeks ago
Liverpool, United Kingdom Vodafone Full time**Location: Liverpool Church Street** **Salary: £ 10.90 per hour + uncapped bonus** **Hours: up to 35 hours per week** Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business. **What will you be doing?** We are...
-
Retail Adviser Up to 35 Hours/week
2 weeks ago
Liverpool, United Kingdom Vodafone Full time**Location: Liverpool Church Street** **Salary: £ 12.00 per hour + uncapped bonus** **Hours: up to 35 hours per week** Do you want the chance to build a career in retail? Our Vodafone Partner stores are independent franchises that provide you with the opportunity to develop and contribute to a growing local business. **What will you be doing?** We are...
-
Sales Adviser/retail Advisor
2 weeks ago
Liverpool, United Kingdom M&Co Full timeSalary - **£10.92 per hour** - Location - **Liverpool** - Contracted Hours - **Minimum of 8 hours per week** - This is a _permanent_, _part time_ vacancy_ that will close _in a month_ at 23:59 GMT_. _ **The Vacancy** Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep...
-
Sales Adviser/retail Advisor
2 weeks ago
Liverpool, United Kingdom M&Co Full timeSalary - **£10.92 per hour** - Location - **Liverpool** - Contracted Hours - **Minimum of 8 hours per week** - This is a _permanent_, _part time_ vacancy_ that will close _in a month_ at 23:59 GMT_. _ **The Vacancy** Are you passionate about fashion and love giving the very best levels of customer care so that you leave everyone happy, wanting to keep...