Customer Experience Advisor

2 months ago


Blackburn, United Kingdom General All-Purpose Plastics (GAP) Ltd Full time

**Looking to take your career to the next level? **Our team is expanding, and we're seeking outgoing, friendly, and motivated customer experience advisors to join us at our head office in Blackburn (BB1).

**The Role**:
As a customer experience advisor, you'll play a critical role in ensuring that our customers have the best possible experience with us. You'll be the first point of contact for our lovely trade customers, making around 30-50 calls per day. Don't worry, we'll provide you with all the training you need to excel in this role

**What are seeking**:
We're looking for someone who is passionate about customer service, has excellent communication skills, and is comfortable using Microsoft Office. If you enjoy building rapport quickly, have a positive can-do attitude, and can work well independently and in a team, then this role is perfect for you

**The best part? **You'll earn £21,847 in basic salary, with an opportunity to earn up to £500 per month in team bonuses after your training period. Plus, you'll work Monday through Friday from 8 a.m. to 5 p.m., so you can enjoy your evenings and weekends off

**Job Types**: Full-time, Permanent

**Salary**: From £21,847.00 per year

**Benefits**:

- Additional leave
- Canteen
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Licence/Certification:

- Driving Licence (required)

Work Location: In person



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