Team Lead, Client Processing
2 months ago
**About the role**:
Client Processing - S7Supervises/manages the day-to-day operations of a small
- to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution.
**Responsibilities**:
- Manages the daily transactional workflow within the team and aligns team resources accordingly to complete the daily tasks.
- Serves as first line supervisor for assignment of tasks and resolution of issues.
- Directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
- Ensures the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented.
- Provides product knowledge and technical assistance on moderately complex problems.
- Acts as the teams initial point of contact for issues requiring escalation.
- Participates in the recruiting process. Instructs, assigns, directs and reviews the work of client processing analysts.
- Prepares performance reviews and provides ongoing feedback to staff.
- Supervises/manages a small client processing team.
- May be responsible for specific supervisory review and approval actions.
- Helps develop and contributes to the achievement of team objectives.
- Associates degree in a related discipline or equivalent combination of education and experience is required.
**Qualifications**:
- Bachelors degree preferred.
- 7 plus years of technical and management experience preferred.
- Experience in the securities or financial services industry a plus.
- Applicable local/regional licenses or certifications as required by the business.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**
**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
-
Team Lead, Client Processing
1 week ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...
-
Team Lead, Client Processing
1 week ago
Manchester, United Kingdom BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Team Lead, Client Processing
2 weeks ago
Manchester, United Kingdom BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Team Lead, Client Processing
2 weeks ago
Manchester, United Kingdom BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Team Lead, Client Processing
2 weeks ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...
-
Team Lead, Client Processing
2 weeks ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...
-
Team Lead, Client Processing
2 months ago
Manchester, United Kingdom BNY Mellon Full timeOverview **About the role**: Client Processing - S7Supervises/manages the day-to-day operations of a small - to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution. **Responsibilities**: Manages the daily transactional workflow within the team and aligns team...
-
Team Lead, Client Processing
2 months ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**About the role**: Client Processing - S7Supervises/manages the day-to-day operations of a small - to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution. **Responsibilities**: - Manages the daily transactional workflow within the team and aligns team...
-
Team Lead, Client Processing
1 week ago
Manchester, United Kingdom eFinancialCareers Full time**Overview** **About the role**: Client Processing - S7Supervises/manages the day-to-day operations of a small - to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution. **Responsibilities**: - Manages the daily transactional workflow within the team and aligns...
-
Team Lead, Client Processing
1 week ago
Manchester, United Kingdom eFinancialCareers Full time**Overview** **About the role**: Client Processing - S7Supervises/manages the day-to-day operations of a small - to medium-sized client processing support team that handles any/all aspects of client accounts, including solicitation, inquiries and problem resolution. **Responsibilities**: - Manages the daily transactional workflow within the team and aligns...
-
Lead Representative, Client Processing
5 days ago
Manchester, United Kingdom BNY Mellon Full timeOverview **Overview Of BNY Mellon**: BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior...
-
Lead Representative, Client Processing
3 days ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**Overview Of BNY Mellon**: BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset...
-
Lead Representative, Client Processing
3 weeks ago
Manchester, United Kingdom BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Lead Representative, Client Processing
2 weeks ago
Manchester, United Kingdom BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Lead Representative, Client Processing
2 weeks ago
Manchester, United Kingdom BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Lead Representative, Client Processing
2 weeks ago
Manchester, United Kingdom BNY Mellon Full timeOverview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s...
-
Lead Representative, Client Processing
2 months ago
Manchester, United Kingdom BNY Mellon Full timeOverview Client Processing - S6Serves as a lead for the day-to-day operations of a small - to medium-sized client processing support team, providing work direction and technical assistance on complex matters. Serves as the primary point of contact for clients and assists in communicating needs and issues internally with operating areas and externally with...
-
Lead Representative, Client Processing
2 weeks ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...
-
Lead Representative, Client Processing
2 weeks ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...
-
Lead Representative, Client Processing
3 weeks ago
Manchester, United Kingdom The Bank of New York Mellon Corporation Full time**_Bring your ideas. Make history. _** BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top...
