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Sky Outbound Sales Agent

4 months ago

Glasgow, United Kingdom Elizabeth Michael Full time

**Customer Sales Advisor - Sky Outbound**

**Competitive salary: £21,500 per year, plus OTE bonus £6,000 per annum and Free Sky TV**

**Contract: Permanent, full time with fixed weekly shift patterns**

**Location: 100% Homebased, can be located anywhere in the UK**

**Requirement: 12 months consecutive sales experience in one role, minimum**

**The role you’ll do**:
As a Customer Sales Advisor in the Sky Outbound team, you’ll be an ambassador for the market-leading Sky brand. Day-to-day, you’ll:

- Make outbound sales calls to Sky’s warm customer base and sell them Sky Protect products.
- Use your expert knowledge and brilliant communication skills to share the product benefits and find the solution that’s right for customers.
- Build rapport with customers, get to know their individual needs and put their interests first.

**What else to expect**:

- In a 3-week training programme you’ll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience.

This department has shift patterns based on a 37.5-hour contract, between the opening hours below:

- Two weeks of: Monday - Thursday 11:00 - 20:00 and an early finish on a Friday working 9:30 - 16:00
- Two weeks of: Monday - Thursday 09:30 - 18:30 with an early finish on a Friday working 09:30 - 16:00

**The experience and skills you need**:

- A solid background in targeted sales
- A driven mindset with strong sales skills and a love for hitting targets
- Proven experience of working autonomously or in a home-based position
- Great communication skills - you’re at ease building rapport, listening to customers and demonstrating empathy when needed
- A team player committed to creating an excellent customer experience
- Unflappable and resilient attitude to juggle tasks and bounce back quickly

**How you’ll be rewarded**:

- Average bonus of £6,000 per year
- 33 days’ annual leave (including bank holidays), with the option to buy 5 additional days each year
- Save money at hundreds of retailers with our employee discounts
- Discounted gym membership, online workout sessions, culinary classes and other fun activities
- Regular incentives, with amazing prizes up for grabs
- Investment in your career development through ongoing coaching and clearly defined opportunities to work towards

**Job Types**: Full-time, Permanent

**Salary**: From £21,500.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company pension
- Employee discount
- Life insurance
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Work Location: In person

Reference ID: INDSA