Customer Ledger Data Analyst
6 days ago
**Company Description**
- Salary: £25,000, plus performance bonus and benefits_
We are Together - Proud to be a Financial Services success story based in South Manchester. We are a specialist lender offering a range of mortgages and secured loans to individuals and businesses. We focus on turning challenges into opportunities and makingour customers financial ambitions become reality.
We never stand still, which provides an exciting place to work, we are looking for people who are passionate about providing great service, supporting customers and embracing change.
We understand that for our business to grow, our people must grow, learning and development are central to our strategy, we promote from within and support our people to progress their career.
Working with the Operational Risk and Reporting Manager to deliver robust and automated reporting which supports business objectives. Develop and maintain excel based reports and calculators that meet the needs of the business. Complete finance amendmenttasks, ensuring to maintain accurate records. Committed to delivering high-quality customer service, meeting SLAs, and working within defined policies and procedures.
Key Responsibilities
- Develop and maintain existing Excel based reports & financial models.
- Automation of manual calculations into automated Excel models.
- Analysis of customer accounts and interest based calculations.
- Support internal customers with ad-hoc queries and calculations.
- Review and process the daily BAU requests.
- Create and run exception reports as part of the Customer Ledger Team Control Framework.
- Provide assistance with the testing and reporting of customer account management tools/features.
- Periodically test and maintain existing and new financial calculators/models.
Experience & Skills required for the role:
- Advanced Microsoft Excel and VBA skills.
- BI and database experience.
- Strong mathematical competency.
- Excellent accuracy and attention to detail.
- Team orientated
- Good communication skills.
**Additional Information**
We offer a range of company benefits, including 26 days holiday which can be flexed up/down, pension, life assurance, critical illness cover, health cash plan, private medical insurance, regular team/individual incentives, travel season ticket loans, Rideto Work scheme, free gym access and local bar/restaurant discounts.
Career development opportunities are excellent and where appropriate we offer sponsorship of relevant qualifications.
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