Independent Living Advisor

2 weeks ago

Nottingham, United Kingdom The Guinness Partnership Full time

**About Us**
A member of The Guinness Partnership, Guinness Care is a charitable organisation that specialises in services for older people and people with learning disabilities. Our staff are hardworking and enthusiastic. We all want to provide great person-centred service to enable our customers to live positive, independent lives. In return, we offer a rewarding job with excellent benefits alongside outstanding accredited training and management development.

**About the Role**
We have a permanent, part-time opportunity for an Independent Living Advisor to join our team working 17.5 hours per week Wednesday to Friday. Your working week will cover 3 days at Culbert Lodge, Nottingham and **_you will need to be flexible to travel between 3 schemes in Nottingham, so a full UK Driving Licence and access to your own transport is essential._**

Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to Guinness sheltered housing and extra care customers. This will include developing successful customer relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities in accordance with their tenancy agreement.

You will also assist customers to access correct housing benefit assistance or financial advice to pay rent/service charges, complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence and carry out periodic site inspections and tests to ensure scheme is fully operational and Health and Safety compliant.

**What we’re looking for**:

- Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.
- Demonstrable commitment to Equality and Diversity
- Ability to adapt communication style to suit individual needs or when explaining technical information.
- Previous experience of carrying out administrative work including numeracy work.
- Ability to work on own initiative and as part of a team
- Good oral and written communications
- Good knowledge of Microsoft Office
- **_Full UK Driving Licence and access to own vehicle_

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