Food & Beverage Supervisor

**Job Ref**:MAR1154

**Branch**:Mar Hall Hotel, Golf Spa Resort

**Location**:Mar Hall Hotel, Golf Spa Resort, Bishopton

**Salary/Benefits**:£12.50 per hour plus excellent benefits

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Must be flexible as will work morning and evening shifts

**Hours per week**:40 hours per week

**Posted date**:20/05/2024

**Closing date**:22/06/2024

**FOOD AND BEVERAGE SUPERVISOR**

**About Us**

Are you ready to be part of a new and exciting journey?

Mar Hall Hotel, Golf Spa Resort, a gem nestled in the heart of Scotland, has recently been acquired by Dutco, a prestigious Dubai-based company, with ambitious plans for luxury and innovation. Our extensive refurbishment programme includes expanding and upgrading the property to see it repositioned as one of the best hotels in Scotland and an international destination. Plans include new luxury woodland lodges, revitalised golf, spa leisure facilities, and a refurbishment of our guestrooms and public spaces."?

As we embark on this thrilling new chapter, we are searching for a skilled Food and Beverage Supervisor to join our team and be a part of this exciting new world.

**Key responsibilities of the Food and Beverage Supervisor will include**:

- Run shifts and provide direction and support for colleagues in the FB department. Including the dining room, bar, private dining and meetings and events
- Be fully conversant with the wine list. Be able to prepare and serve appropriately, using legal measures and relevant glassware
- Cash up at end of shift and follow correct procedures for banking
- Deal with queries from all guests and do utmost to provide guest satisfaction
- Operate computerised tills using correct prices and follow correct cash procedures
- Ensure all promotions and deals are correctly inputted into the till
- Ensure correct menus and prices are displayed
- Open and close areas following correct procedure
- Undertake daily and weekly cleaning following cleaning checklists
- Provide consistent quality customer service.
- Complete all paperwork efficiently, correctly and on time
- Order stock and keep stock levels to a correct level
- Deal with customer complaints and then report to a manager
- Ensure health and safety procedures are consistently applied in accordance with hotel health and safety policy

**The Ideal Food and Beverage Supervisor**:

- Experience of working in a similar role and/or environment (preferably in a high-end restaurant within the hotel, leisure or hospitality industry would be a distinct advantage)
- High standard of personal presentation
- Ability to give excellent customer service
- Ability to work on own initiative
- Ability to work unsupervised
- Ability to work well within in a team
- Sound knowledge of Food Hygiene and Health Safety

**Benefits**:

- Hotel Accommodation, Food, Golf Spa discounts
- Friends and family discounts
- Recommend a Friend
- Uniform (if required for your role)
- Free on-site parking
- Complimentary use of Leisure Facilities
- Employee Assistant Programme

**JOIN THE TEAM AT MAR HALL**:
Being part of the team at Mar Hall is something very special we believe in looking after our team and in turn they will look after our customers. This simple philosophy is supported by the wide-ranging opportunities and career development on offer at Mar Hall Golf Spa resort.

We will look to grow your aspirations and help you achieve your ambitions within the hospitality industry; from the golf course to the kitchen we have the opportunity for you. We believe that people make the business; they make the difference and define our guest’s experiences. If you’re passionate about hospitality we would like to hear from you.