Client Coordinator
4 weeks ago
**Client Coordinator**
International hair loss clinic located in Harley Street is recruiting for the position of a client coordinator.
**SKILLS**
- A proven track record of delivering exceptional customer service
- Friendly, professional, helpful and customer-service oriented.
- Have a **high** level of spoken and written English
- Strong admin skills, including data entry and organisation.
- Ability to work within a team or on own initiative in a fast-paced environment with limited margin for error
- Ability to prioritise tasks based on importance and urgency
- Exhibit an eagerness to learn new tasks and take on additional responsibilities
**MAIN DUTIES AND RESPONSIBILITIES**
- Qualifying new customer enquiries
- Answering incoming calls in a polite and helpful way
- Communicate our range of services accurately, guiding the lead accordingly and routing the enquiry in the most appropriate way
- Book consultations
- Communicate across teams to ensure work is completed efficiently and accurately
- Documenting every contact with clients
- Follow up with clients to ensure customer satisfaction
**BENEFITS**
- Bonus scheme
- Pension
- 28 days A/L increasing to 33 for every year worked after 2 years service
- Day off on your birthday as paid leave
**Please provide a Cover letter explaining your interest in this role. CVs without a cover letter will not go through the interview stage.**
Saturday availability required
Availability to start ASAP
**Job Types**: Full-time, Permanent
**Salary**: £26,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Work Location: In person
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