Business Support Officer
1 month ago
**Role Summary**
Due to NEF’s continued growth, we’re expanding the Business Support Team to include a Business Support Officer. You’ll work closely with the Business Support Manager to help to deliver our day-to-day business activities as well as support ad hoc projects, events, and initiatives. Your core responsibilities will be focused on liaising with Finance, Operations, Human Resources, Procurement and Governance. This position will be predominantly office based but working alongside a hybrid working policy.
If you have great organisational, people and communication skills, experience in using IT systems, spreadsheets, and client relationship management systems, can manage and interpret data and want to make a real difference in a rewarding setting, this role is for you.
The requirements of the role may change and the ability to be adaptable and to act at pace are essential to the role.
**Key Responsibilities**
- Organising meetings, scheduling appointments, and overseeing catering during company events.
- Maintaining inventory of company assets and ordering additional hardware and system licenses as and when required.
- Maintaining inventory of office and project supplies, including stationery and multimedia equipment to ensure smooth office operations.
- Run reports based on client requirements including deeper level data analysis.
- Maintain a range of systems and processes, including relevant CRM systems and/or databases.
- Adhere fully to NEF Quality Management Systems (QMS).
- Support, assist and deputise for other members of the Foundation as workload and/or circumstances might require.
- Other duties as agreed with your Line Manager.
**Person Specification**
- At least 2 years' experience as a senior administrator or personal assistant.
- Ability to work unsupervised under own initiative and to prioritise tasks.
- Able to organise your own work, and plan for others, taking account of priorities and the impact on other people.
- Excellent communication and interpersonal skills.
- IT proficient with good typing skills and confident using the full range of Microsoft 365 programmes.
- Problem-solving skills and the ability to come up with creative solutions to issues.
- Able to work with a team, take direction from others and collaborate effectively.
- Highly organised, with a methodical approach to projects and a keen eye for detail.
- Ability to work with and for a range of stakeholders including members of the public, installers, and local authorities.
At NEF, we don’t just accept difference, we celebrate it, and we encourage it for the benefit of our employees, volunteers, and the communities we support. NEF is proud to be an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace.
**Job Types**: Full-time, Fixed term contract
Contract length: 12 months
**Salary**: £24,000.00-£26,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Milton Keynes: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer service: 2 years (preferred)
- Administrative experience: 2 years (required)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: Hybrid remote in Milton Keynes
Application deadline: 01/12/2023
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