Customer Service Advisor

3 weeks ago


Chichester, United Kingdom Kolt Recruitment Ltd Full time

Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre.

**Key Responsibilities**:

- Provide a first point of contact with Customers, answering queries personally or by telephone
- Manage customer collection/deliveries and courtesy vehicle diaries
- Provide regular agreed updates with Customer
- Update various systems and portals to ensure we meet our KPI’s
- Liaise with Insurers; Suppliers and external representatives to ensure correct information is gathered
- Invoice preparation and creation
- Liaise with Bodyshop; Estimator and Parts Department on any relevant information
- Any other ad-hoc administrative duties as required

**Key Requirements**:

- Body Shop experience - not essential
- Good communicator
- Flexible
- Attention to detail
- Positive can-do attitude
- Excellent time management/ability to multi-task
- Working knowledge of MS Office

If you would like any further information on this role please call Kolt Recruitment.



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