Sales Administrator

4 weeks ago


Nottingham, United Kingdom Tate Recruitment Nottingham Full time

**SALES ADMINISTRATOR**

**£23,000 - £24,000 depending on experience**

**Location - outskirts of Nottingham**

**Working 39 hours per week (1 day per week working at home)**

Duties include:

- Ensure orders are received correctly and delivered right first time for customers to agreed lead times.
- Manage post delivery queries and claims to resolution within 10 days
- Manage customer and price data with 100% accuracy
- Ensure that all goods despatched are invoiced correctly
- Ensure timely, accurate internal and external communication and reporting
- To create, amend, delete transaction data for customers and pricing and EDI systems

To be responsible and accountable for carrying out the following transaction areas:

- Order entry
- Pre delivery order amendment and cancellations
- Stock allocations
- Generation of billing documents
- Management of post delivery queries and claims
- Understand and reactive/proactive resolution of issues resulting from sales order processing
- KPI reporting and commentary
- Identification and escalation of issues and risks

Skills required for the role:
Understands the importance of and works to high quality standards

Enjoys speaking to and developing relationships with customers over the telephone

Ability to work well as a team member and individually

Problem solving and decision making

Ability to work to deadlines

Organisation and planning

Accuracy, quality and attention to detail

**In return**:
25 days holidays plus bank holidays

Free car parking

Pension employer contribution up to 6%

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£24,000.00 per year

**Benefits**:

- Company pension

Ability to commute/relocate:

- Nottingham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)

Work Location: One location


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