Value Implementation Lead

2 weeks ago

Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

We’re looking for an established leader to take ownership of a a review programme across the NHSBSA. You will be responsible for shaping a review process aimed at driving efficiency and value for money. As a capable people leader, you will deliver through a matrix managed team of 3-4 people, reporting into the Head of Strategic Initiatives and Transformation, you will work in an agile and collaborative way. You will be responsible for organising and facilitating end-to-end service reviews with a across the organisation, making sure we identify and keep track of evidence as well as deliver high-quality reports and recommendations that will facilitate the continuous improvement of NHSBSA services. As Value Implementation Lead, you will make a genuine impact and transform the way we deliver services to the NHS, the wider healthcare community, and their patients.

What do we offer?

27 days leave (increasing with length of service) plus 8 bank holidays

Flexible working (we are happy to discuss options such as compressed hours)

Hybrid working model

Career development

Active wellbeing and inclusion networks

Excellent pension

NHS Car lease scheme

Access to a wide range of benefits and high street discounts

Leading and shaping the programme of end-to-end service reviews across all NHSBSA services in a timely, efficient, and proportionate manner following an adapted assessment methodology.

Providing direction and coaching to the review team through matrix management of a team of 3-4 people across the organisation; providing clear leadership, inspiring them to be forward thinking in delivering the review by embracing and driving change, identifying opportunity for efficiency, and presenting robust options to the business to help achieve strategic objectives.

Leading the scoping of the review to identify key stakeholders, ensuring a representative and proportionate number of stakeholders are engaged and given the opportunity to feed into the review as well as to adapt requirements to each service area.

Leading the team in looking beyond the evidence and thinking innovatively to seek out alternative viewpoints or different delivery options by challenging existing assumptions and questioning the way things are done.

Ensuring a collaborative, impartial and open approach is taken towards the review while balancing the correct level of detail is shared as some information will be highly complex and sensitive.

Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That’s why when you join us, you’ll be empowered and given the right support to help your career grow.

As one of the UK’s Best Big Companies to work for, we’re all connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We are people connected to care.

As our Value Implementation Lead you will drive and own a programme of reviews across NHSBSA. This role is critical in ensuring that we understand and drive value and efficiency. The post holder will be responsible for organising and facilitating end-to-end service reviews with a matrix managed team of 3-4 people across the organisation, making sure we identify and keep track of evidence as well as deliver high-quality reports and recommendations that will facilitate the continuous improvement of NHSBSA services. The post holder will report to the Head of Strategic Initiatives and Transformation and support the wider NHSBSA. The role requires an individual who can interpret complex information and manage competing deadlines and priorities as well as constructively challenging senior stakeholders.

**In this role, you are accountable for**:
Leading and shaping the programme of end-to-end service reviews across all NHSBSA services in a timely, efficient, and proportionate manner following an adapted assessment methodology.

Providing direction and coaching to the review team through matrix management of a team of 3-4 people across the organisation; providing clear leadership, inspiring them to be forward thinking in delivering the review by embracing and driving change, identifying opportunity for efficiency, and presenting robust options to the business to help achieve strategic objectives.

Leading the scoping of the review to iden

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