Sales Advisor
4 days ago
Would you like to work for a long standing successful British family-owned company, and be a liaison for its customers.
If you are seeking a new opportunity in sales and customer service then this might be the position for you
We are looking for a **Sales Liaison Advisor** to work within our Sales Centre based in Andover, Hampshire.
**The role offers hybrid working where you will have the flexibility to work from home and in the office.**
We are offering a great opportunity to work amongst a well established team, learning about the Stannah products, and contacting customers after their appointment by telephone. This role is a key as part of the sales process, helping to win orders throughwarm calling.
As a Customer Sales Advisor at Stannah you will be a confident communicator, with the ability to demonstrate a friendly, professional telephone manner. Being able to empathise with our customers will be key to the role, therefore some previous experiencein a customer facing role would be an advantage.
**Key Responsibilities**:
- Contact customers proactively by telephone, after their appointment, to help win orders
- Act as a link between field sales and Sales Centre
- Take ownership of customer issues
- Route planning and diary management for Field Sales team
**Minimum Requirements/Qualifications**:
- Proven experience of working in a sales/telesales/contact centre advisor or customer facingrole.
- Strong communication skills
- Experience of working to and achieving key performance indicators
- Basic Level of Education
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**Company Information**:
Stannah is a British family owned company, who provide elevators, escalators and moving walkways and manufacture stairlifts and platform lifts, we offer repairs and servicing 24 hours a day 365 days a year.The family is now in their fifth generation andplay a hands-on role in running the business, ensuring the family ethos and values are maintained. Our salaries, benefits packages and supportive working environments attract the best people who strive to offer quality and dedication within their work.
We are a company who are pioneers of forward thinking, we never forget that vital to our success are the amazing people who work for us and the commitment we have to our customers. We have carefully selected the following benefits which complement our employees’lifestyles.
**Benefits Include**:
- Competitive Salary, paid on a monthly basis
- Bonus Scheme, based on Group Company profits, which is paid quarterly
- 25 days holiday, plus bank holidays, with the option to purchase an additional 5 days
- Pension Scheme, matched contribution/salary sacrifice
- SimplyHealth Cash Plan which allows you to claim towards health costs such as dental and optical as well as physiotherapy, chiropody and flu vaccinations
- Life Assurance Scheme
- Long Service award scheme, with additional holiday benefit
- Company Benefits Discount and Rewards Scheme which includes shop discounts,hotel discounts, days out and more
- Employee Assistance Programme
- Company Sick Pay
- Enhanced maternity and paternity provision
- Free onsite parking
- Onsite Canteen
- Guaranteed OTE (on target earnings) for first 3 months
- Commission
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