Debrief Clerk

Ten Live are urgently recruiting for a highly experienced Debrief Clerk to join one of our Logistics client in the Bathgate area.

The main purpose of the role will be to complete general administrative duties, de-briefing with drivers & supporting with ensuring all aspects of H&S Policies are adhered to at all times.

**Duties**:

- Answering inbound telephone calls, assisting customers with enquiries, and adhering to depot KPI's
- Assisting drivers with locating addresses and providing delivery instructions
- Assisting customers and providing excellent customer service
- De
- Ensuring contractor paperwork is completed
- Basic administrative duties
- To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times
- To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer
- Data entry
- Reporting drivers performance issues and all action taken
- Manage drivers compliance and Daily targets
- KPI reporting

Skills/Certificates/Experience:

- An understanding of transport legislation and logistics operations
- Experience of working in a transport/logistics environment
- Able to react quickly to information & helping to solve any challenges
- Experience using in-house transport management systems is an advantage

Hours - Monday to Friday - 1200 to 2100

Contract - Permanent

Location - Bathgate

Pay
- £28k per annum

*OWN TRANSPORT WOULD BE ESSENTIAL IF YOU DO NOT LIVE IN THE SURROUNDING AREA OF BATHGATE*

Company Details:
Ten Live is a multi-award winning Global recruitment and resource management company with many years' experience. With its initial roots in Scotland being one of the Top 90 Companies in Scotland, Ten Live operates across the United Kingdom, Europe, Asia, Australia, North America, South America and Africa, GCC Middle East - UAE, Dubai, Kuwait, Bahrain, Saudi Arabia, Abu Dhabi, Qatar, Oman,.

An important service that we offer to our clients is a one-stop integrated Resource Management and Recruitment Process Outsourcing service which incorporates recruitment, management, and performance/needs analysis of clients’ permanent and contract staff requirements, including visa, relocation, training and other related bespoke assistance as required in the Energy, Transportation and Rail, Supply Chain Logistics, Industrial, Construction and Infrastructure, Manufacturing, Chemical, Education and Training, Healthcare, Pharmaceutical, IT, Finance, HR and Support Services markets.

We offer this service through the Ten Live Quality Management System which has combined our 60 years + experience in the industry, our partnerships with industry bodies and regulators and a customer-centric quality management and continuous improvement system adhering to ISO 9001:2015, ISO 14001:2004 and OHSAS 18001:2007 quality assurance standards being accredited to RISQS Audited and REC Audited.

No longer do you need to rely on separate suppliers for recruitment, payroll & invoicing, training and other resource and recruitment services. Ten Live can offer all of this, and more.

Our unique process offers both employers and jobs seekers a high degree of certainty in sourcing the right person for the right role.

We are an equal opportunities organisation

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Debrief