Debrief Clerk

At Menzies Distribution we have been delivering across the UK since 1833, we can reach areas that others cannot. Today, we are Logistic UK’s most innovative business of the year, with a strong focus on the future, sustainability, and innovation - We keep moving forwards.

As a result, we are currently recruiting for a highly experienced Debrief Clerk to join our Bathgate depot. The main purpose of the role will be to complete general administrative duties, de-briefing with drivers & supporting with ensuring all aspects of H&S Policies are adhered to at all times.

**Monday to Friday, 1PM until 10PM**

Debrief Clerk duties:

- Answering inbound telephone calls, assisting customers with enquiries, and adhering to depot KPI's
- Assisting drivers with locating addresses and providing delivery instructions
- Assisting customers and providing excellent customer service
- De
- Ensuring contractor paperwork is completed
- Basic administrative duties
- To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times
- To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer
- Carry out such other duties as may reasonably be requested by the Management or the Shift Manager
- Be Computer literate
- Report daily into managers at the start of the shift and again at the end regarding driver performance issues and action taken
- Manage drivers compliance Vs Daily targets
- KPI reporting
- Minimise agency & corrolate time sheets
- An understanding of transport legislation and logistics operations
- Experience of working in a transport/logistics environment
- Able to react quickly to information, helping solve any challenges to routes
- Experience using in-house transport management systems is an advantage

Our benefits:

- 31 Days Annual Leave (Pro-Rota)
- Pension Scheme
- Life Cover
- Cycle to Work Scheme
- Eye Care