Junior Onsite Support Engineer

4 days ago


Birmingham, United Kingdom CPS Group Full time

Junior Onsite Support Engineer
Birmingham (Central)
12 month fixed term contract initially
Salary £26,000 pa + benefits
CPS have an excellent opportunity for a Junior Support Engineer to join a fast growing IT consultancy in Birmingham.
This is a great opportunity for someone with knowledge / experience of IT support to get your foot in the door with a rapidly expanding business that could offer long term development and progression.
Day to day:

- Provide 1st and 2nd line onsite and remote technical support services
- Resolving issues in a competent manner, whilst communicating professionally with the customer
- Prioritise, progress and resolve technical queries and service requests
- Support and assist technical projects and non-standard requests such as e.g. deployments, installs, moves, adds and changes
Skills / experience:

- Previous experience within IT support
- Any knowledge or experience in the below would be an advantage;
- Desktop / laptop / printer hardware
- Office 365
- Exchange
- Windows 10
- Active Directory
- Apple OSX and iOS
- Deployment technologies SCCM/WSUS/MDT
Contact David Southwood - CPS Group UK



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