Clerical Officer

3 weeks ago


Hartlepool, United Kingdom North Tees and Hartlepool NHS Foundation Trust Full time

We are recruiting additional staff to help with our increasing workload within the Single Point of Access, which is based in the University Hospital of Hartlepool, and we are looking for a motivated and enthusiastic Clerical Officer to fill the hours.

Currently the opening hours for the Single Point of Access are Monday to Friday 8am - 10pm, Weekends and Bank Holidays 8am - 8pm and staff are allocated shifts incorporating these hours.

The Single Point of Access deals with all of the administrative tasks for the District Nursing / Specialist Nursing and Bed Bureau services.

Knowledge and efficient use of data / appointment systems including processing of new referrals, booking appointments and providing factual, non-clinical information to patients and callers are essential to the role.

Excellent communication skills are also essential to this post as is the ability to work both independently and as part of a team.


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