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Video Collaboration Consultant

4 months ago

Remote, United Kingdom Charterhouse Full time

For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we’ve made sure growth is a given - professionally and personally - so our colleagues can thrive.

Symity, part of the Charterhouse Group, specialise in design, deploy and support of Video or Audio Conference Rooms and Unified Communication platforms. Our IT Professional Services organisation, they’re trusted by UK and European businesses thanks to their specialism across all areas of Microsoft Teams.

The remit of the VC Collaboration Consultant is to advise, specify, design and price the solutions that Symity sell to their clients. The technical ownership will last for the full project lifecycle. **It will have a specific focus around the Microsoft Teams Room based ecosystem. This role is home-based but you will need to be based from the UK to fulfil meeting customer requirements on-site at times.**

We believe in encouraging a hybrid approach to your workweek as this promotes connection and collaboration between our teams. Work from home and also from our Peterborough, London or Liverpool office.

**Requirements**:

- Engage in business level discussions to help validate the best solution for the customer including presenting high level knowledge on the wider Symity solution suite, specific focus around the Microsoft Teams Room based ecosystem
- To specify, design, and price the video collaboration solutions at Symity to sell to their clients.
- Perform both technical site surveys to qualify and confirm solutions are correct.
- Produce Scope of Works for all quotations or Solution Summaries.
- Technical ownership of all solutions that you design.
- Be client facing and own the sales and opportunity lifecycle for the solution design, including pricing and margin control at the point of sale.
- Produce quotations for Symity opportunities, including Bill of Materials and resource estimates.
- Establish and document initial client brief in line with client standards from facilities management or external contacts:

- Produce detailed design documentation covering the full range of meeting room related IT services including security, cloud services, networking, management, monitoring, audio, video, room control and content sharing.
- Travel as necessary for local site liaison with all appropriate points of contact.
- Produce necessary technical drawings where appropriate.
- Work with internal and external project managers and third-party contractors to integrate solution for upgrades and new-build projects.
- Provide user and administration training on audio visual and video conferencing systems.
- Assist the PM with continual on-site quality control, leading to a successful customer sign off against project acceptance criteria and solution scope of works.

**Benefits**

We’re bold and brave when it comes to transforming business operations. Together, we achieve more for our customers, each other and ourselves. From the momentum we’re building to the steps we’re anticipating, this is your chance to be part of it all.

Join us, and your benefits and perks will include private healthcare, Medicash cashback, life assurance, workplace pension, cycle to work scheme, access to our employee assistance programme, savings discount, 20% EE discount that extends to your family and friends, a birthday gift voucher and day off, plus more.

Charterhouse is where careers happen. We offer a supportive, innovative, stimulating and fast-paced environment where development, reward and recognition are available to everyone, and anything is possible. As you transform our client’s approach to technology, we’ll help you transform your career through progression, reward, development and recognition.

We want to wish you a very Merry Christmas and wonderful New Year.