Medical Receptionist

7 months ago


Sheffield, United Kingdom Falkland House Surgery Full time

**Job summary**

We are a small GP Practice based in S11. We have approximately 4000 patients.

We are looking for a flexible, experienced and enthusiastic Medical Receptionist to join our friendly team.

16 hours per week, plus sickness and holiday cover.

Contracted hours:
Monday 8.00pm - 5pm (30 min unpaid lunch)

Tuesday 2.00pm - 5pm

Thursday 2.15.pm - 6.45pm

With the flexibility to cover shifts between Monday - Friday 8am - 6.30pm when required.

**Summary of Role**

To provide a high standard Reception Service to the Patients, including ensuring that enquiries are promptly, efficiently and courteously handled.

**Reception Duties**

Be responsible for the opening and closing of the premises in the morning and evenings, including setting and restoring the telephone service and Alarm System

Monitor Reception and Waiting Room areas, including making Patients aware of late-running surgeries

Acknowledge and arrange Patient appointments

Process prescription requests

Handle in-person/telephone enquiries

Liaise with GPs and Practice staff regarding Patient issues

Liaise with Hospitals re Patient blood results/queries etc

Update computer and manual records, as necessary

Alter changes of address/phone numbers promptly on Patient records

Deliveries Sign delivery notes when received and put in the appropriate folder on reception

Follow the cold chain protocol when receiving vaccination deliveries

Follow the cold chain protocol for recording fridge temperatures twice daily when the HCA or Nurse is not on the premises.

Open, stamp and distribute the Internal Post by scanning onto SystmOne

Provide cover for other Reception staff when necessary

New Patient and Temporary residents registrations

Such other duties within the scope of the role as may be agreed from time to time.

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: £10.50-£10.70 per hour

**Benefits**:

- Free flu jabs
- Sick pay

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person


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