Live Chat Agent
7 months ago
**Job Overview**:
**Duties**:
- Respond to customer inquiries via WhatsApp, Facebook & SMS in a timely and professional manner
- Provide debt advice and support to clients based on thier individual circumstances
- Assist customers with documents collection
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback to improve service quality
**Experience**:
- Excellent communication skills
- Ability to communicate effectively with customers from diverse backgrounds
- Strong analytical skills to understand customer needs and provide appropriate solutions
Pay: £22,151.00-£28,000.00 per year
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location: In person
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