Live Chat Agent

7 months ago


Sale, United Kingdom United Insolvency Full time

**Job Overview**:
**Duties**:

- Respond to customer inquiries via WhatsApp, Facebook & SMS in a timely and professional manner
- Provide debt advice and support to clients based on thier individual circumstances
- Assist customers with documents collection
- Perform data entry tasks accurately and efficiently
- Analyze customer feedback to improve service quality

**Experience**:

- Excellent communication skills
- Ability to communicate effectively with customers from diverse backgrounds
- Strong analytical skills to understand customer needs and provide appropriate solutions

Pay: £22,151.00-£28,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

Work Location: In person



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