Shared Recruitment Helpdesk Advisor

3 months ago

Enfield, United Kingdom Barnet and Chase Farm Hospitals Full time

**Main duties of the job**:
The main duties for this role are described in detail in the job description and person specification document, that is attached to this vacancy. Please ensure to read through to further your understanding of the role.

**Working for our organisation**:
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.

Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top

**Detailed job description and main responsibilities**:

- To process all administration in relation to the employment or appointment of applicants, including those on honorary contracts or secondments with clients.
- To ensure that only posts with appropriate vacancy control approval are advertised.
- To provide a comprehensive recruitment service using such information technology systems as are procured for the purpose eg. NHS Jobs 2, TRAC.
- To manage pre-appointment checks for newly-appointed staff and those to be issued with honorary contracts or secondment agreements, including but not limited to ID/employment history and reference checks; professional registration and qualification checks; DBS checks and occupational health clearance, and the issuing of offer letters and contracts to all appointed, in line with policy, process and statutory timescales. To keep own knowledge up to date with national recruitment standards and compliance, in line with the streamlining agenda.
- To requisition and advertise all vacancies on NHS Jobs website ensuring compliance to equality and diversity and national employment check standards ie. the 2 ticks disability symbol, immigration regulations, age, gender and religious belief. To keep own knowledge up to date with national recruitment standards and compliance, in line with the streamlining agenda.
- To highlight any issues raised whilst obtaining employment checks to the recruiting manager and assist the decision making process where appropriate, linking in with clients where necessary, ie. gaps in employment history, unsatisfactory employment references, immigration status checks and documentation, positive DBS checks etc. To arrange DBS risk assessments where necessary and to monitor and record decision outcomes.
- To inform managers and other relevant parties about the commencement and induction dates for newly-appointed members of staff and to follow up on any DNAs.
- To carry out such re-checks of employment checks as are required for staff under trust policy, in line with agreed trust timeframes (eg. right to work, DBS etc); to take appropriate remedial action where an issue arises out of a rechecking procedure and escalate appropriately to ensure that risks to the organisation can be effectively managed.
- To plan and prioritise own workload to ensure quality standards and deadlines are met. Extensive use of planning and organisational skills are required to manage own workload within a high volume, pressurised environment whilst constantly working towards deadlines within every stage of the recruitment cycle ie. advertising, short-listing, interviews, employment checks and hiring monthly new starters on ESR.
- To administer interview tests and assessment days as part of the selection process, working with the managers, local job centres and colleges.
- To work closely with the recruitment assistants to ensure letters and documentation are issued and data input within agreed timeframes to avoid any unnecessary delays.
- To deal with telephone callers and visitors to the department in a courteous manner, greeting and receiving callers in accordance with departmental standards and processes.
- To work in an agreed and appropriately arranged roster system to ensure coverage of the service at all times during the agreed hours of business.
- To keep own knowledge up to date in relation to national recruitment policy and standards and the streamlining agenda. To attend workshops and seminars to expand existing knowledge in relation to employment legislation, as required.
- To regularly audit vacancy and applicant files to ensure no unnecessary delays are incurred and to bring to the attention of the team leader/assistant manager any potential threats to quality standards not being achieved.
- RESPONSIBILITIES FOR INFORMATION RESOURCES
- To prepare new starters forms and provide accurate and timely input of new employee data into electronic and other systems for payroll and other purposes.
- To assist applicants in resolving any issues or discrepancies that may arise following the electronic transfer (IAT) of NHS Service, salary and annual

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