Housing Support Assistant

4 days ago


Newcastle Upon Tyne, United Kingdom Ad Warrior Full time

**Housing Support Assistant (Night Shift)**

**Location**: Newcastle Upon Tyne

**Salary**: £19,650 - £20,852 per annum (pay award pending)

**Hours**: 37 hours per week
- This post also attracts enhanced rates linked to working hours._
Our client offers you an exciting opportunity to work in a vibrant city with proactive and committed people who have a genuine desire and motivation to support positive outcomes for the residents of Newcastle, striving to achieve the values of being Proud,Fair and Ambitious.
**What do they offer?**

As an employee of the council you will have access to:

- A competitive salary
- Access to Local Government pension scheme
- Generous annual leave in addition to Bank Holidays, with the ability to buy additional leave annually
- A bespoke induction
- Access to Occupational Health, Mindfulness sessions and other wellbeing initiatives
- Access to various salary sacrifice schemes - covering cars, white electrical goods and tax efficient saving contributions towards your pension
- Discounted travel passes

**What about the team?**

The council are passionate about delivering a quality service to their customer, working collaboratively, building relationships and partnerships that deliver the best outcomes for residents and customers.
You will be joining a dedicated high performing team, dedicated to providing support to families and individuals.
**What about the role?**

The council need an enthusiastic and reliable person to join them as a Housing Support Assistant working as part of the Temporary Accommodation Service. You will help to make sure that the council’s Temporary Accommodation Service is well run and meets theneeds of their residents. You will be the first point of contact for new residents and your duties will include: providing a first point of contact on reception, providing basic information and support, supporting move on arrangements, cleaning and handlingsmall amounts of money.
You should be compassionate and committed to providing support and excellent customer service to vulnerable residents. You need to be calm, confident, tactful and able to handle difficult situations. It is essential that you are capable of regular lifting andcarrying of materials and furniture. The post involves working a night shift pattern as the premises need to be staffed 24 hours a day.

**To Apply



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