Accounts Receivable Team Member

1 week ago


Newcastle Upon Tyne, United Kingdom Balfour Beatty Full time

**About the role** Balfour Beatty has an exciting opportunity for an **Accounts Receivable Team Member** to join our Enabling Functions team to work in **Newcastle.**

**Role Purpose**:
Ensure cash owed to the business is collected early or on time, minimising overdue debt through building proactive and effective relationships with our business colleagues and external customers.

**What you'll be doing** As an **Accounts Receivable Team Member**, your main responsibilities are as follows:
**Role Specific**
- Chase and collect outstanding debt on assigned regional ledger
- Chase and collect overdue invoices as per the required service level agreement
- Resolve invoice queries in a timely manner
- Liaise with the wider finance and commercial teams to resolve queries and issues on overdue debt
- Weekly reporting on account and ledger status
- Escalate problematic accounts to the credit control manager as required
- Always deliver excellent customer service
- Ability to work independently and remotely when required

**Team Specific**
- Work with colleagues within the Accounts Receivable team to handle inbound calls
- Maintain good knowledge of ERP and other systems
- Communicate within team to resolve queries efficiently
- Engage positively with team meetings, huddles and wider business forums
- Support team members with workload during time of absence or high activity, to ensure business needs are met

**Who we're looking for** The following qualities and experience are essential:

- Effective time management skills
- Excellent communication skills telephone manner and customer service
- Organised and proactive personality
- Have achieved an A-C grade in Maths, English and IT at GCSE or the equivalent
- Ability to work independently
- Advanced Excel/IT skills

The following qualities and experience are desirable:

- Degree in accountancy, business or other related field
- Working towards T Level 2 or other professional exams e.g. CIMA, ACCA, ICM or,
- Proven collections background in a similar role

**Why work for us** Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.



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