Service Coordinator
6 days ago
An exciting opportunity has become available for a Service coordinator to join our established and friendly client based in Totton.
The Service Coordinator role will primarily involve providing administrative support and coordinating the field team that is strategically located throughout the UK, offering nationwide coverage to customers.
The main duties of the Service Coordinator
- Main point of contact for all planning enquiries
- Filter incoming customer and team calls
- Scheduled deliveries and collections within established customer service level agreements
- Organise and plan the field team diaries, keeping them regularly updated
- Provide support with all customers enquires relating to deliveries and collections
- Liaise with internal teams to support all mobilisation
- Complete all related administration such as booking in and arrangements of permits
- Accurately update and maintain customer records and details
Key competencies of the Service Coordinator
- Previous experience in a similar role and environment
- Educated to GCSE level or above with grade C pass or above in English and Maths
- NVQ/SNVQ qualifications
- IT literate with sound knowledge of Microsoft Office Applications, in particular Excel
- Strong customer service and administrative skills
- Organised and able to work towards daily KPIs
The Service Coordinator role offers an annual salary of £22k and £24k dependent on experience and the working hours are Monday to Friday, 07:30 to 16:30. There is free on-site parking available alongside other company benefits.
If you would like to further your career and make your mark in a fast-passed, dynamic and growing business, please APPLY NOW.
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