Business Support Partner

2 weeks ago

Glasgow, United Kingdom Thales Full time

Location: Glasgow, United Kingdom

Thales people architect solutions that are relied upon to deliver operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defensive systems for land, sea, and air. From early warning, to threat neutralisation, our platforms cover all levels from very short-range systems, to extended protection across the entire battle-space including Airspace Mobility Solutions, Vehicles and Tactical Systems and Missile Defence, Optronics, and Radar.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

**Business Support Partner **(PA)**

**Glasgow**
- Are you passionate about continuous improvement, business support and team collaboration? Are you a strategic thinker to drive exceptional executive support in a fast paced and demanding environment? Are you motivated by providing excellent customer experience and driving change and innovation through teams? Then look no further we have the role for you _

**The role**:
As a Business Support Partners (BSP) you will provide highly proactive business support and are able to continually demonstrate effective partnering with members of the Leadership Team first line and peers across Thales UK. BSPs need extensive knowledge of the organisation or can demonstrate an ability to grasp the business values and behaviours quickly. Networking with key personnel (internal and external) and understand their Director’s and organisation’s aims and objectives. You will be expected to work autonomously or as part of a team, making sound calculated decisions on behalf of their Directors. In addition to business acumen, it is expected that BSPs act with discretion and confidentially at all times. You will provide and manage organisational support to other functions, programmes and sites.

**Key Responsibilities and Tasks**:
Supporting the Managing Director OME UK

The BSP will act as their Director’s first point of contact with internal and external stakeholders.

Key tasks include:

- Full autonomy of the Director’s diary to maximise the time focusing on the business priorities and to eliminate the waste.
- Co-ordination of the organisation and preparation of meetings across multiple time zones, ensuring all materials are provided. In some cases taking ownership of the meeting; producing agendas, reports, attending and participating in meetings and taking minutes or actions.
- Managing complex travel itineraries and visas where necessary, ensuring that best route and value is obtained and monitoring budgets where required. Ensuring that all documentation and the relevant security processes are completed prior to travel
- Marketing and events - organise, support and co-ordinate all aspects of internal and external events.
- Communications - writing and proof-reading communications on behalf of the Director, coordinating site communications plans and work closely with internal and external communications managers. Create and publish documents on the intranet, such as organisation charts
- Supporting UK Lead and site initiatives - E.g. Deputy Travel Manager role, actively participating at Thales UK meetings and report updates. Managing two-way communication with the Business Support Team and wider Community, to ensure that travel processes, procedures and costs are delivered successfully.
- Undertake ad hoc projects as directed by the BSM or Leadership team
- Provide research where required, compiling reports, data and presentations to summarise findings
- Be competent in undertaking ad hoc requisitions and other system procedures identified
- Create, manage and champion policies and processes
- Provide cover for other Business Support Partners during absence
- Any other tasks as directed by the BSM PEOPLE MANAGEMENT The BSPs may be expected to manage BSA(s). They will ensure that they have objectives set, have regular conversations, identify and promote training and development. BSPs will attend all training relevant to managing or mentoring staff.

**About you**:

- Demonstrates high level of business awareness, excellent communication skills(verbal and written) and ability to interact effectively, courteously and professionally both within internal and external customer communities
- Able to prioritise worklo

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