Healthcare Administrator

3 weeks ago


Ipswich, United Kingdom New Medical Systems Ltd Full time

**Key Responsibilities**: To manage the set up and utilisation of clinic diaries To book patient appointments, ensuring that clinics are full. Completing booking calls for patients, and then completing a reminder call prior to the appointment. Generating patient letters, printing, and franking them ready to be posted out. To act as the central point of contact for all telephone enquiries from patients and clinic staff, resolving or escalating issues as appropriate.

Maintaining a positive relationship with internal or external staff at every interaction. Maintain a committed approach to continued professional development and clinical governance, including participating in appraisal process, clinical audits and research as required. Action all clinic cancellations accordingly as instructed. Take responsibility for reinstating clinics as necessary and rebooking all patients.

Where necessary for training, staffing or other operational purposes, implement changes to clinic start/finish times. Amend slot totals as necessary for restricted/reduced lists. Coordinate the daily, weekly and monthly clinic schedules. Manage capacity and demand to achieve target utilisation whilst analysing and monitoring clinic activity.

Identify any under or over capacity and escalate to the service manager. Review waiting times and action accordingly. Have autonomy to identify if additional clinics are required to reduce wait times and escalate this to the Service Manager. In contrast, identify and escalate to Service Manager where there may be too much capacity and where clinics may no longer be required.

Balance clinic workload and patient flow to ensure that the maximum number of patients can be seen during sessions without creating problems such as long waits. Take consideration of fluctuating DNA rates and cancellations. Book follow-up appointments on to appropriate clinics, wherever possible before patient leaves the department. Be aware of patients to be booked and manage this list appropriately with consideration of Referral Treatment Times (RTT) and patients due 4 weeks ahead.



  • Ipswich, United Kingdom Choices Healthcare Ltd Full time

    A full-time Receptionist & Admin Assistant is urgently required to carry out standard reception and administration duties, for Choices Healthcare, a growing health and social care provider based in Ipswich town centre. **Typical duties**: - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Be in...


  • Ipswich, United Kingdom Clever-HR Full time

    **We are delighted to be working with an award winning Chartered Financial Planning firm based in East England.** This firm have recently been awarded "Best Employer in the Eastern Region" The judges rated them highly in every category and employee well-being, individual development and comprehensive reward and recognition strategies stood out. They now...


  • Ipswich, United Kingdom Your World Healthcare Full time

    **Clinical Team Administrator** **Location**: Ipswich and hybrid Ipswich posts can be hybrid working (some office attendance will be required) **Job Type**: Temporary **Duration of booking**: Expected to last up to three months with possible extension **Proposed start date**: ASAP **Sector**: Healthcare **Base: Hospital** **Band**: 3 **Pay...


  • Ipswich, United Kingdom Nuffield Health Full time

    NURSING Healthcare Assistant - Ward **Healthcare Assistant - Ward** Ipswich Hospital | Nursing | Bank | Part time | Includes weekend work Up to £11.00 per hour, depending on experience Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your...


  • Ipswich, United Kingdom Nuffield Health Full time

    Healthcare Assistant - WardIpswich Hospital | Nursing | Bank | Part time | Includes weekend workUp to £11.00 per hour, depending on experienceWorking on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability Nuffield Health is the UK's largest...


  • Ipswich, United Kingdom Nuffield Health Full time

    Healthcare Assistant - WardIpswich Hospital | Nursing | Bank | Part time | Includes weekend workUp to £11.00 per hour, depending on experienceWorking on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability Nuffield Health is the UK's largest...


  • Ipswich, United Kingdom Nuffield Health Full time

    Healthcare Assistant – Ward Ipswich Hospital | Nursing | Bank | Part time | Includes weekend work Up to £11.00 per hour, depending on experience Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability Nuffield Health is the UK’s...


  • Ipswich, United Kingdom Sugarman Health & Wellbeing Full time

    At Sugarman Health and Wellbeing, we are currently looking for a Night Healthcare Assistant who is able to provide care and support for a Female service user who has Dementia and requires support with Diabetes administration. You will be providing the best care possible, within the Service User’s own home environment. Here at Sugarman Health and...

  • Bascd Administrator

    4 weeks ago


    Ipswich, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    An exciting opportunity has arisen for a Band 3 BASCD (British Association for the Study of Community Dentistry) Administrator to join our team. You will provide a comprehensive administration skills, responding to a range of enquiries in a polite, caring, calm and efficient manner. This role requires you to act as the first point of contact for schools...


  • Ipswich, United Kingdom Nuffield Health Full time

    Theatre Bookings and Administration Ipswich Hospital | Administration | Fixed term | Part time Up to £24,453 pro rata, dependent on experience 22.5 hours per week Are you a confident and customer-focused administrator, who’s passionate about great customer service? Then you could be just who we’re looking for. Join the nation’s largest...


  • Ipswich, United Kingdom Nuffield Health Full time

    Theatre Bookings and AdministrationIpswich Hospital | Administration | Fixed term | Part timeUp to £24,453 pro rata, dependent on experience22.5 hours per week Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and...


  • Ipswich, United Kingdom Nuffield Health Full time

    Theatre Bookings and AdministrationIpswich Hospital | Administration | Fixed term | Part timeUp to £24,453 pro rata, dependent on experience22.5 hours per week Are you a confident and customer-focused administrator, who's passionate about great customer service? Then you could be just who we're looking for. Join the nation's largest Healthcare Charity and...


  • Ipswich, United Kingdom InHealth Full time

    **Job title**: Administrator ( Failsafe Officer) - Part Time **Hours**: Monday - Friday, 30 hours a week **Contract**: Part-Time **Location**: Ipswhich **Introduction**: InHealth Intelligence is a proud supporter of the Diabetic Eye Screening Programmes across NHS England, and since 2011 InHealth Intelligence has grown to offer fully managed services...


  • Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are looking for a part-time administrator to work with an exciting team which supports children and young people within schools and colleges to help them access more timely mental health support. The Mental Health Support Teams (MHSTs) are based within schools/colleges and operate across Suffolk. The current vacancy will be to support the teams across...


  • Ipswich, United Kingdom Carefirst Ipswich Full time

    Carefirst are seeking an Office Administrator to join our team for our established Ipswich Branch. As a leading provider of Healthcare assistants, support workers and nursing staff to a wide variety of clients, you will be joining a well known company with an excellent reputation in our industry. This is an exciting opportunity for a for a proactive and...


  • Ipswich, United Kingdom Service Care Solutions - Healthcare Full time

    Service Care Solutions are currently recruiting for a Band 3 Clinical Team Support Administrator to work within the NHS on an ongoing temporary agency contact. This role will be based within the Suffolk area across various different sites. **Hours** 37.5 hours per week (Mon - Fri) (9am to 5pm) **Rate** PAYE Rate - £10.28 Limited Rate - £12.50 This will be...


  • Ipswich, United Kingdom Spider Full time

    **Customer Service Administrator** - Spider is advertising on behalf of a fantastic organisation who has a UK manufacturing site in **Parham, near Framlingham** in **Suffolk.**They specialise in the manufacturing of Fibre-To-The-Home fibre optic cable. They are experiencing a high level of growth and are looking for a **Customer Service...

  • Administrator

    1 day ago


    Ipswich, United Kingdom IPRS Health Full time

    IPRS Health are one of the UKs leading providers of physiotherapy and mental health services to a wide-range of clients across the United Kingdom. We pride ourselves on being a fantastic place to work and in the last 4 years have won 3 best employer awards as a testament to this, including being made a Platinum Employer after winning Best Employer in the...


  • Ipswich, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We are looking for a part-time administrator to work with an exciting team which supports children and young people within schools and colleges to help them access more timely mental health support. The Mental Health Support Teams (MHSTs) are based within schools/colleges and operate across Suffolk. The current vacancy will be to support the teams across...


  • Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    An exciting opportunity has arisen in the Faculty of Education, for a people focussed Undergraduate Administrator. This role is a vital part of the development of medical students being supported through their medical placements with the Trust and going on to become Foundation Doctors. If you are a motivated person with the ability to work well within a...