Outdoors - Supervisor Retail (Blacks)

5 days ago


Royal Tunbridge Wells, United Kingdom Blacks Full time

Supervisor Retail
Blacks is a long established retailer of specialist outdoor apparel, footwear and equipment. Trading online and from 57 stores, Blacks primarily stock more technical products from premium brands such as Berghaus and The North Face helping Outdoor participants, from weekend family users to more avid explorers, reach their goals, no matter how high.

**Role Overview**:
Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervison of all staff while maintaining the standards of the shop floor. Furthermore you will deal with certain managerial processes on a daily basis as instructed by Store Management.

Customer Service

Provide customers with excellent levels of Customer service.

Deal with customer complaints and enquires, providing the best possible outcome.

Ensure the personal appearance of sales staff is in line with company guidelines.

Have an understanding of the Customer Service measuring programme.

Sales

Ensure that targets are achieved and, where possible, exceeded.

Monitor staff service levels in order to maximise store sales.

Utilise in store devices, making sure that the customer is offered the whole product range.

Use reports to assist you in product placement of key selling lines.

Visual Merchandising

Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.

Provide assistance with the maintenance of standards on the sales floor.

Keep stock clean and presentable at all times.

Retail Management experience would be advantageous

Excellent Time Management skills

Strong verbal and written communication skills.

IT skills
- Microsoft Outlook, Word and Excel.

Training & Development

Encourage personal progression throughout your store

Provide assistance with the induction and training of new starters.

Assist with the development of existing staff, ensuring that personnel complete the relevant E-Assessments.

Skills/Experience/Knowledge Needed

Retail supervisor experience would be advantageous

Excellent Time Management skills

Strong verbal and written communication skills.

IT skills
- Microsoft Outlook, Word and Excel.

**Benefits**:
Career progression

Competitive salary

Company discount

Company pension

Please add your details to our talent bank and we will keep you up to date on all our new vacancies.


  • Retail Supervisor

    5 days ago


    Wells, United Kingdom Trespass Full time

    **About the Role** We have an excellent and rarely available opportunity for a part-time Retail Supervisor to join our team here at Wells in Somerset. Your main responsibilities will include: - Driving Sales and Profit - Customer Service - Merchandising - Stock Control - Able to assist Store Managers when required **About you** Ø Able to assist the...

  • Supervisor

    4 days ago


    Royal Tunbridge Wells, United Kingdom Zachary Daniels Retail Recruitment Full time

    We are recruiting for an Assistant Manager who comes from a great retail format and can work in a successful store and deliver fantastic results. We want a manager with energy, drive and ambition to work for a retailer who are performing extremely well and have plans to keep on expanding! The role of an Assistant Manager is challenging, fun and hugely...

  • Cafe Supervisor

    6 days ago


    Royal Tunbridge Wells, United Kingdom One Retail Full time

    Were currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week.As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work.In return, you will have the chance to progress your career with a company that...

  • Cafe Supervisor

    3 weeks ago


    Royal Tunbridge Wells, United Kingdom One Retail Full time

    We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week.As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company...

  • Cafe Supervisor

    1 week ago


    Royal Tunbridge Wells, United Kingdom One Retail Full time

    We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.As a Cafe Supervisor, you will use your skills to maintain a high...

  • Cafe Supervisor

    1 month ago


    Royal Tunbridge Wells, United Kingdom One Retail Full time

    We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week.As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work.In return, you will have the chance to progress your career with a company that...

  • Sia Door Supervisor

    7 months ago


    Royal Tunbridge Wells, United Kingdom Adv Security Ltd Full time

    *Job Details*: *Location* Tunbridge Wells, Kent *Venue* Wetherspoons *TIME* Friday: 20:30-01:30 Saturday: 20:30-01:30 *DRESS CODE*: Smart suit, black tie, white shirt and NO JEANS **Rate: £12.00 - £14.00 per hour depending on experience - Monthly Pay* *JOB REFERENCE* : *Tunbridge_Wells* If you have the following then please click to apply; SIA...


  • Tunbridge Wells, Kent, United Kingdom Fatface Full time

    Job DescriptionWe are looking for an ambitious and driven Retail Team Supervisor to join our FatFace store in Tunbridge Wells.In this role, you will assist the Store Manager in delivering outstanding customer service, achieving sales targets, and maintaining high visual standards.You will also be responsible for mentoring and developing your team members, as...


  • Tunbridge Wells, Kent, United Kingdom Zachary Daniels Recruitment Full time

    About the RoleWe are seeking an experienced Fashion Retail Supervisor to lead our team in Wells. As a key member of our management team, you will be responsible for driving sales growth, managing staff, and delivering exceptional customer service.Responsibilities- Oversee all aspects of store operations, including retail sales, customer satisfaction, and...

  • Cafe Supervisor

    1 week ago


    Royal Tunbridge Wells, Kent, United Kingdom One Retail Full time

    We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 30 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a...

  • Supervisor

    6 months ago


    Royal Tunbridge Wells, United Kingdom Jones Bootmaker Full time

    **Are you a friendly, engaging individual with a can-do attitude and passion for great customer service?** **Do you like to lead by example and motivate a team to achieve results?** **Do you want to work for a growing profitable business with family values & green credentials, with opportunities for progression?** You may be a Supervisor, aspiring...

  • Retail Supervisor

    7 months ago


    Royal Tunbridge Wells, United Kingdom Toolstation Full time

    **What you'll do**: 40 hours per week Tunbridge Wells At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow. You'll be the face of Toolstation, making a fantastic first impression, building long-lasting...


  • Tunbridge Wells, Kent, United Kingdom WOLVERINE WORLDWIDE INC Full time

    We are looking for a highly skilled Part-Time Retail Supervisor to join our team in UK. The successful candidate will be responsible for taking ownership of stock management, executing visual merchandising guidelines, and contributing towards delivering store KPIs.About UsWolverine Worldwide is a global marketer of branded footwear, apparel, and accessories,...

  • Supervisor

    5 days ago


    Royal Tunbridge Wells, United Kingdom The Watches of Switzerland Group Full time

    Are you passionate for sales and providing an exceptional customer experience? Do you have experience as a Supervisor / Team Leader within a retail environment? Can you support management with guiding and motivating a sales team? Do you have exceptional communication and interpersonal skills? We are looking for a Sales Floor Executive (Supervisor) to...

  • Supervisor

    7 months ago


    Royal Tunbridge Wells, United Kingdom The Watches of Switzerland Group Full time

    Are you passionate for sales and providing an exceptional customer experience? Do you have experience as a Supervisor / Team Leader within a retail environment? Can you support management with guiding and motivating a sales team? Do you have exceptional communication and interpersonal skills? We are looking for a Sales Floor Executive (Supervisor) to join...


  • Royal Tunbridge Wells, United Kingdom Mountain Warehouse Full time

    ** We are opening a new store in Tunbridge Wells Shopping Park** **monthly bonus - 50% employee discount* employee referral incentive *leading outdoor retailer** **About the role** Our Sales Assistants are the key people in our stores; the first point of contact with our customers. You’ll be an important part of the store team! **Your day will...


  • Tunbridge Wells, Kent, United Kingdom Pinnacle Recruitment Ltd Full time

    About the RolePinnacle Recruitment Ltd is currently seeking a highly skilled Residential Project Supervisor to join their team. The successful candidate will have extensive experience in overseeing the finishes of all trades onsite, with a focus on high-end residential projects.This role is ideal for someone who is self-motivated, able to work independently,...

  • Branch Supervisor

    6 months ago


    Royal Tunbridge Wells, United Kingdom Cottrell Moore Ltd Full time

    **Branch Supervisor - Tunbridge Wells Branch - full time, permanent** This is an exciting career opportunity to join our branch in Tunbridge Wells. We are a long-established organisation with specialist decorating branches located throughout the east of England, offering a fantastic opportunity to supervise and help build a successful branch. Here we offer...

  • M&E Supervisor

    1 week ago


    Royal Tunbridge Wells, United Kingdom Curve Recruitment Full time

    Job Title: M&E Supervisor Want to apply Read all the information about this position below, then hit the apply button.Location: Dartford, Kent Salary: Up to 45k Benefits: Company vehicle, Healthcare (after probation), professional development and memberships A leading M&E Contractor are currently looking for an M&E Supervisor to join their expanding team in...

  • Leisure Supervisor

    2 days ago


    Royal Tunbridge Wells, United Kingdom Tunbridge Wells Garden Centre Full time

    Department Supervisor Tunbridge Wells Garden Centre 40 hours per week, Full time to include alternate weekend working As Department Supervisor you will be responsible for - Ordering - Checking performance reports - Merchandising and stock exit plans - POS material is right in your areas - Responsible for the retail standards in your area General duties -...