French Speaking Bda

4 weeks ago

London, United Kingdom DivalentineCalver Recruitment Ltd Full time

Do you speak fluent French and have experience or understanding of Logistics, then this role could be of interest to you. Our client an International Logistics provider is seeking a fluent French speaking BDA. As part of a busy team, you will be responsiblefor supporting the Commercial Team on the daily executions of the core duties detailed below. You will be a key figure in the customer service experience, with direct contact to both Clients and Suppliers. Must be comfortable working in a fast-paced and constantlyevolving commercial environment. Must have excellent business communication skills and be self motivated. Must also speak and write fluently in French and English. Main duties will be:

- Taking, confirming and inputting customer orders
- Monitoring customers and liaising closely with commercial, logistics and quality departments
- Inputting purchase orders
- Dealing with customer queries and responding in a timely manner
- Sending any requested quality documents to customer and liaising with quality team when necessary
- Sending product samples to customers when required. This will involve either handling samples in the office or liaising with warehouses to request samples from sample stock or from inventory.
- Sending price quotes to customer, liaising with Product Management team for this and collecting necessary information from customers
- Assisting with lead qualification
- Login opportunities & quotes on CRM system
- Monitoring shipments to customers when necessary and ensuring a high level of customer service at all times
- Review and control stock levels for key accounts, ensuring sufficient inventory for contracts
- Produce reports for senior managers
- Make travel arrangements for senior managers and as required for members of the commercial team
- Any other task at manager’s discretion.

This is an excellent opportunity to work on a hybrid basis in a sought after location with excellent benefits and be fluent in French.

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