Client Care Associate
7 months ago
**Client Care Associate (Veterinary Receptionist)**
**Salary**:£20,820 (FTE £23,795)**
**Location: St Clair Veterinary Group, Kirkcaldy**
**Job Type: Permanent, 9 Months - Fixed Term**
**Hours: 35 Hours per week**
- Are people, pets and positivity your thing?_
If so, we would love you to join our fantastic front-of-house team as our new Client Care Associate
This is a fantastic opportunity for a professional looking for a temporary role with a fixed-term contract for 9 months.
The role provides valuable experience and an ideal chance to work alongside a talented team.
**Your role and responsibilities**
- Manage and deal with appointment bookings professionally and efficiently.
- Support the business with a range of administrative duties.
- Dispensing medication.
- Able to work well in a fast-paced environment and still maintain a high level of customer service and complete all tasks to a high standard.
- Show awareness of financial control within the practice.
- Be happy to discuss financial issues with clients if needs be
- Management of the practice diary to ensure all patients are booked in efficiently.
- Maintain the highest professional and ethical standards.
- Cleaning the consultation and waiting areas throughout the day.
- Serving clients and taking payments, advising customers on products and services.
- Banking duties.
**Benefits**
- 5 weeks holiday + bank holidays + Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Wellness program including:
- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme
- Recruitment referral reward scheme
**About us**
We are a RCVS accredited, primary care practice for small animals that operate across Fife in Scotland and multiple other sites.
As a committed animal practice, we pride ourselves on providing an extensive and comprehensive range of services.
With our certified team of vets and nurses we ensure that our patients get the best quality care with us.
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