Sales Support Financial Services Ifa Admin
4 days ago
Role Requirements:
- Client meeting preparation including issuing letters of authority and collating information for Financial Planners / Paraplanners
- Preparing valuations and mailings
- Assist in product research and information gathering
- Obtaining illustrations from product providers
- Dealing with existing business queries
- Producing client review packs for Financial Planners
- Preparing and maintaining client files on Intelliflo (IO):
- Collate all the quantitative detailed information required to support any recommendations to be made
- Ensure all relevant paperwork held within a client file for the report is present, relevant and compliant
- Ensure all appropriate ‘know your client’ information has been obtained and can be demonstrated within the relevant client IO file
- Organising and maintaining effective filing and communication systems in the office including client database management on IO
- General office administration including opening, distributing and logging post
- Ensure all dealings with clients are carried out in a professional and courteous manner
- Ensure all supporting documentation is maintained as per company procedures
- Maintain all standards of performance as required by the firm
Knowledge and skills must be as follow:
- The requisite generic knowledge and qualification being at least FPC qualified or equivalent
- Ideally educated to at least A level or equivalent standard
- Maths and English GCSE or equivalent at Grade B or above is preferable
- Significant experience of working with a Financial Advisor or comparable
- Understanding of the provision of advice to clients in a compliant manner as detailed in the firm’s compliance manual and procedures.
- Strong customer services skills
- Good IT skills including the use of Microsoft Office
- Knowledge of Intelliflo (IO) or similar client database system would be an advantage
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