Administrator

2 months ago


Chichester, United Kingdom WSCC Full time

**About Us**
West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day.

The Systems team acts in an advisory, support and challenge capacity on all aspects of systems, participation, information and advice across the Service and the wider organisation. We work closely with the practice and quality teams to develop and embed practice quality, performance teams to provide business insight and improve the quality and efficiency of our service and the IT support teams to ensure our systems deliver the best support to our customers and staffing groups.

**About The Job** Salary**:£22,369 to £22,777 per annum
**Working Pattern**:Full time, 37 hours per week
**Contract Length**:Permanent
**Location**:County Hall, Chichester
**Interview Date**:Week commencing 4 September 2023

Are you a highly organised individual?

Do you have strong administrative skills?

Are you customer focused?

**Experience and Skills** Key Skills**:
2. Good verbal communication skills for answering phone queries effectively and communicating with the public, customers, family and friend carers, team members, managers, and other staff across the service. This includes the ability to provide clear and concise advice and guidance about the service area to a range of staff and to communicate information appropriately and accurately and in ways to best promote understanding.

3. The ability to work independently to plan and prioritise work, setting timescales and organising activities in co-ordination with others to meet objectives and deadlines, including when working under pressure.

5. Good analytical and problem-solving skills with an ability to draw practical conclusions and take appropriate actions, with an understanding of relevant policies and procedures.

6. The ability to adapt to changing situations and new ways of working positively and effectively, including the ability to learn new systems and processes.

**Qualifications and/or experience**:

- 4 GCSEs with A-C (grades 9-4) passes, including Maths and English, or equivalent qualification or experience demonstrating that level of numeracy and literacy.
- Experience of providing efficient administrative support to a team.
- Experience of working in a customer-orientated environment.
- Relevant technical knowledge of procedures and practices associated with operating an administrative service.
- Some knowledge and awareness of the processes and systems associated with working within the service specialism.** **_Desirable_**

**Rewards and Benefits**
For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our **Rewards and Benefits** page.

**Further Information**
The reference number for this role is **CAFHE04650**.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you

Job Reference: CAFHE04650


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