Social Media Coordinator

**This role is open to current SEW employees and contractors only.**

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**Are you passionate about social media and in the know of what’s trending?**

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**Do you have a “get up and go” attitude?**

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**Can you help improve social media presence and campaign efficiency?**

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**If this sounds like you, then you’ll want to learn more about this opportunity**

**We **want to be the water company people want to be supplied by and want to work for**

As a Social Media Coordinator, you will work as part of our busy communications team, helping to develop, maintain and grow South East Water’s online communities, as well as feeding back insights internally to ensure digital campaigns remain strategically sound.

You are plugged into the latest trends and industry developments and can write attention-grabbing news stories and content that will help build our social media presence. With a keen eye for excellent social media campaigns and ideas, you will be responsible for content creation, focusing specifically on video production.

An advanced understanding of Facebook Insights, Twitter Analytics, Google Analytics and other social media analytics tools will come in handy, as you will be using these to improve our social media campaigns and sharing valuable insight with stakeholders.

As a strong communicator, you are able to share your social media knowledge with other members of staff and promote its use across the business effectively. You are comfortable liaising with different departments to seek out interesting stories and content to promote the company’s campaigns and drive engagement.

**You’ll grow a career with a meaningful purpose. Be you, belong and be valued.**
- Come to work to be safe, valued, and trusted.
- We’ll encourage you to create and pursue new opportunities for personal growth.
- A place to be the real you, build deeper connections and enjoy a sense of belonging.
- Be invested in helping us to create a sustainable water supply for now, and in the future.

**What will you be accountable for?**
- Managing all company social media accounts (Facebook, Twitter, LinkedIn, YouTube etc.), including traditional posts, ‘Stories’ and live posts
- Creating engaging, shareable content - including planning, drafting, shooting and editing videos.
- Liaising with the wider business to seek out stories/projects of interest.
- Co-ordinating paid social media; overseeing A/B testing, assigning budgets, messaging and implementation.
- Developing and managing the company’s water efficiency campaign, which will have our award-winning behavioural science and customer segmentation research at its core.
- Leading on design and development of social campaigns
- Monitoring and reporting on performance of social media platforms using tools such as Google Analytics and native social advertising tools and providing regular insights to drive optimisation.
- Working independently and with external creative teams to create content in line with digital and social best practice, especially graphics and infographics.
- Assist the digital team in responding to customer queries in a timely manner.

**What do you bring to the role?**
- Educated to degree level or equivalent level of experience.
- A solid understanding of social media trends, insights and content creation.
- Tech-savvy with an advanced understanding of social media analytics tools.
- A proactive and keen attitude, ready to learn.
- Great communication skills and able to work effectively in a team and alone.
- Knowledge of the water industry is preferred but not essential.

**What can you expect from us?**
- Excellent Stakeholder pension scheme, up to 10% employer contribution.
- 5 weeks holiday plus bank holidays, increasing to 6 weeks with length of service.
- Flexible annual leave policy to buy or sell holiday leave.
- Paid volunteering days.
- Cycle to work scheme.
- Health cash plan.
- Life assurance.
- Wellbeing related benefits.
- Electric Vehicle salary sacrifice scheme.

**Everyone needs water, South East Water welcomes **_everyone_**

We understand that the communities we serve are made up of different types of people. We believe that creativity comes from having diverse perspectives, rather than everyone being the same. That's why we are excited about promoting inclusivity in terms of age, race, gender, ethnicity, religion, and identity. We are committed to providing equal opportunities and fair treatment to everyone throughout the recruitment process, employment, and advancement at South East Water.

**What can you expect from your recruitment?**
- Unfortunately, we are not able to offer sponsorship for this role.
- It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
- Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.