Support Analyst, Service Desk, 1st Line

2 weeks ago


Leicester, United Kingdom Corriculo Ltd Full time

**Support Analyst, Service Desk, 1st line**

As a result of growth, my leading, Leicester-based client seeks a Support Analyst / Service Desk Analyst - ideally with some existing commercial experience - to join a dedicated support team, working 3 days onsite and 2 days from home.

Providing desktop support to both onsite and remote users, over the phone and in person, the Support Analyst / Service Desk Analyst will be joining a friendly 1st and 2nd line support team, supporting approximately 700 users.

**What do I need?**

My client operates a predominantly Microsoft environment, so experience/awareness of the following would be great:

- Providing 1st line support (ideally via a service desk)
- Microsoft 365
- Active Directory
- Citrix
- A driving licence and access to a vehicle for occasional travel to other sites is preferred

**I want to do that**

Support Analyst, Service Desk, 1st line

Corriculo Ltd acts as an employment agency and an employment business.

INDHIGH



  • Leicester, United Kingdom Allied Healthcare Full time

    1st Line IT Support We are seeking a dynamic and experienced IT first line support to join one of our prestigious client. As an IT Technician, you will play a crucial role in maintaining and managing 1st and hardware and network issues. Approximately 50% of your role will involve hands-on support, addressing hardware issues on the floor with colleagues,...


  • Leicester, United Kingdom Employal Full time

    1st Line IT Support We are seeking a dynamic and experienced IT first line support to join one of our prestigious client. As an IT Technician, you will play a crucial role in maintaining and managing 1st and hardware and network issues. Approximately 50% of your role will involve hands-on support, addressing hardware issues on the floor with colleagues,...


  • Leicester, United Kingdom Inspiremyfuture Full time

    As the IT Support Apprentice, you will be working as part of XCS’ IT Team and working towards completing the Level 3 Azure Cloud Support Specialist Apprenticeship. You will gain the Level 3 Information Communication Technician Apprenticeship Standards qualification and two industry qualifications endorsed by Microsoft (Microsoft Azure Fundamentals and...

  • 2nd Line Support

    1 week ago


    Leicester, United Kingdom Digital Waffle Full time

    **2nd Line Support (Contract)**: **Job details**: - Posted 15 March 2024 - Salary £150 - £200 per day - LocationLeicester - Job type Contract - Discipline Infrastructure - ReferenceZJ-65-29 - Contact NameZak Jones **Job description**: **Job Title: 2nd Line Support Engineer (Contract)** **Day rate: £150-£200 per day (outside IR35)** **Location:...

  • Experis Academy

    8 hours ago


    Leicester, United Kingdom Undisclosed Company Full time

    Service Desk Lead Leicester/ Hursley Full time, permanent opportunity £33,000 - £43,000 based on experience Candidates need to be eligible for SC clearanceRequired Skill Set / Experience:To handle incoming technical support incidents requests and changes.Management of personal call queue ensuring calls are closed in a timely fashion.Provide updates and...

  • Experis Academy

    1 month ago


    Leicester, United Kingdom Undisclosed Company Full time

    Service Desk Lead Leicester/ Hursley Full time, permanent opportunity £33,000 - £43,000 based on experience Candidates need to be eligible for SC clearanceRequired Skills: To handle incoming technical support incidents requests and changes.Management of personal call queue ensuring calls are closed in a timely fashion.Provide updates and ensure...

  • IT Business Analyst

    1 month ago


    Leicester, United Kingdom Consilium Group Limited Full time

    A globally renowned manufacturing group supplying the high technology sectors has a new vacancy for an IT Business Systems Analyst to join the team. You will be responsible for overseeing systems development including ERP Systems to meet the demands of the business. Candidates are sought with a strong understanding of software development lifecycle and...


  • Leicester, United Kingdom Support Service group Full time

    JOB TITLE**:PROJECT WORKER (with Key-Work)** SALARY: £9:90-12:00 Per hour depending on experience ACCOUNTABLE TO**:PROJECT MANAGER & MANAGEMENT COMMITTEE.** MAIN PURPOSE OF JOB**:To provide housing combined with support and advice to vulnerable individuals, and to assist and enable them to develop an independent way of life, and achieve a successful...


  • Leicester, United Kingdom Leicestershire Fire and Rescue Service Full time

    Leicestershire Fire and Rescue Service have been recognised as 'good’ by Her Majesty’s Inspectorate for Constabulary’s and Fire and Rescue Services (HMICFRS) for the way it supports and looks after its people. As part of this progressive organisation, youwill play a key role in supporting the work of the executive team and will need an excellent...


  • Leicester, United Kingdom Next Full time

    Come and work for one of the UK's biggest retailers. A FTSE 100 plc, Next is everything you could imagine and so much more. At Next we are constantly innovating, constantly working on something new and constantly creating more and more exciting new products, which means no day is the same and no day is dull.  We are currently looking to recruit a Project...


  • Leicester, United Kingdom NEXT Retail Ltd. Full time

    Come and work for one of the UK's biggest retailers. A FTSE 100 plc, Next is everything you could imagine and so much more. At Next we are constantly innovating, constantly working on something new and constantly creating more and more exciting new products, which means no day is the same and no day is dull.  We are currently looking to recruit a...


  • Leicester, United Kingdom Experis IT Full time

    Service Manager As a Service Manager you will be responsible for overseeing the delivery of exceptional service to for the clients system. The primary focus of the role will be on ensuring that service operations run smoothly efficiently and in line with agreed SLAs. You will lead a team of support specialists coordinate service activities and collaborate...

  • Office Support Lead

    2 days ago


    Leicester, United Kingdom Computer Futures Full time

    I am looking for a seasoned individual to come in and help the End User Support function. Put in place and document a good customer service practise that is measurable. Support and have best in service mindset Help drive and understand the Win11 BAU support requirements during migration phases (i.e. what does good hyper care look like) To find out more...

  • Help Desk Operator

    2 weeks ago


    Leicester, United Kingdom University of Leicester Full time

    About the role We are looking for colleagues to join our existing team, working within our Campus Services, Accommodation department, on our reception desks. You will be greeting and providing reception support to students, conference and hotel guests, along with providing support to contractors, University staff and other guests to our sites. Your role...


  • Leicester, United Kingdom University of Leicester Full time

    We are looking for colleagues to join our existing team, working within our Campus Services, Accommodation department, on our reception desks. You will be greeting and providing reception support to students, conference and hotel guests, along with providing support to contractors, University staff and other guests to our sites. You will be processing...

  • Business Analyst

    1 month ago


    Leicester, United Kingdom Hays Specialist Recruitment Limited Full time

    Business Analyst - £500 Per Day Outside IR35 - Hybrid - 3 Month Contract **Your new company** A professional services company who operates as a global company, with a different approach to delivering critical projects, is looking for an experienced Business Analyst to join the consultancy. **Your new role **The Consultancy are working with a leading higher...

  • Case Administrator

    1 month ago


    Leicester, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 277162**Salary**: - £19,087 - £23,182**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 5Contents Location About the...

  • Purchasing Analyst

    2 weeks ago


    Leicester, United Kingdom Entech Technical Solutions Limited Full time

    Purchasing Analyst May also suit a Supply Chain Analyst£22.50 - £23.50 FCSA Umbrella (inside IR35)£16.50 - £17.50 payePurchasing Analyst Nr Leicester (close to M1 Leicester Forest Junction)Some limited hybrid working available (you will be required on site min 3 days pw) We are currently looking for a Purchasing analyst with good solid Data Analysis &...


  • Leicester, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 342348**Salary**: - £20,126 - £24,225- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...

  • Financial Analyst

    1 month ago


    Leicester, Leicester, United Kingdom Walters People Full time

    Robert Walters: Public Sector Division – Financial Analyst (Transport) – Permanent - £46,000 to £48,000 per annum with 28% PENSION – Hybrid/Remote – 1 Day a week or 1 day per month in LeicesterRole: Financial Analyst – Transport DivisionType: PermanentLocation: Home based predominantly with 1 day per week or 1 day per month in Leicester based...