Care Coordinator

7 months ago


Sunderland, United Kingdom Thorncliffe Home Care Ltd Full time

**Care Coordinator - Part Time**

**3 Days A Week (Wednesday - Friday)**

**24 Hours Per Week**

**£13.00ph**

**Person Specification**
- Care Experience Essential
- Able To Work Alone Or Part Of A Team
- Excellent Organisation Skills
- Good IT Skills
- Good Communication Skills
- Can Cope Well Under Pressure

**Purpose Of The Role**

Working closely and as part of the care team, you will ensure that Service Users receive the highest standards of care and support through effective allocation of staff. You will direct, mentor, and supervise the team to ensure quality standards are maintained and that care is delivered in a timely way in line with the service users individual needs and wishes. Monitor staff and client ratio.

**Key Responsibilities**
- To organise the care team whilst considering the changing needs of service users
- To complete weekly care schedules to ensure that all service user calls are covered with suitability trained and experience staff
- To react to changing circumstances such as staff absence and ensure care calls are still covered
- Ensure that care and support are provided for service users in a timely way upholding and improving standards of care delivery
- To liaise with local stakeholders such as local authority brokerage teams, health professionals and informal carers
- Always uphold and embed the company values and ethos
- To act as a role model and be always an example to the care team
- To have a good understanding of individual service users needs and be able to respond effectively and responsibly to changing needs
- To ensure all care is delivered to the highest possible standard
- To work within a team to recruit, supervise and grow an effective and efficient home care service within Sunderland and Washington locality
- Support and mentor new team members
- To always ensure the emotional well-being of service users
- To promote good communication among the team
- To contribute to the care planning process for individual service users by sharing information with the senior care assistant about their needs, wishes, and any changes that you have noted
- To ensure that all documentation completed by the care team is accurate and includes information relevant to the service users care needs
- Manage staff holidays
- Adhere to all safeguarding processes that are always followed
- To monitor the care practice of the individual carer, addressing any issues of concern proactively, including reporting and documenting as required
- Statutory responsibilities
- To ensure all staff report accident, incidents and unsafe practices to the appropriate person
- To ensure that all information is handled, stored and shared by the general data protection regulation
- To carry out any reasonable management instructions

**Job Type**: Part-time

**Salary**: £12.00 per hour

Expected hours: 24 per week

**Benefits**:

- Canteen
- Free parking
- On-site parking
- Referral programme

**Experience**:

- providing care: 1 year (required)

Work Location: In person


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