Administrator

3 days ago


Enniskillen, United Kingdom Community Advice Fermanagh Full time

**Job Overview**:
**Duties**:

- Maintain office supplies
- Offer a triage service to centre users and to ensure that all necessary and appropriate help is given to them;
- Be responsible for the making of appropriate appointments for the CAF’S Advisers and signposting clients to CAF’S services e.g. Drop In Sessions, Rural Outreach Sessions, Home Visits etc;
- Overseeing general office procedures including the maintaining of records, filing and information systems and photocopying duties
- Providing direct secretarial support to the Manager and Management Committee as directed e.g. preparing correspondence, typing duties;
- Be Responsible for Desktop publishing duties, including the drafting of invites, flyers, Annual Reports, Newsletters and other relevant documents;
- Take responsibility for external mailings e.g. Newsletters, AGM Mailings, Special Event Mailings etc;
- Maintain and update relevant databases of funders, key stakeholders, external organisations etc;
- Be responsible in maintaining an up-to-date information bank of leaflets, literature and SSA Benefit Application Forms for the Advice Service
- Assist with the arranging of venues and catering for CAF Meetings;
- Attend and participate in any training sessions, seminars, meetings/discussions considered necessary. Be willing to undertake the Level 4 Adviser Training if opportunity arises
- Liaise with Manager with regards to self development;
- Contribute to the development and maintenance of appropriate statistical and information systems in support of the Advice Centre;
- To attend staff and, when required, Management Committee meeting
- Liaise with other Advice Centres and external organisations to ensure effective internal and external communication
- Demonstrate commitment to the aims and policies of the Community Advice Fermanagh’s service
- Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
- Undertake any other reasonable duties as required

**Requirements**:

- One year’s experience in a Administrator role to include:

- the operation of a telephone system
- greeting and assisting all clients
- general administration duties
- Working within a fast-paced environment
- GCSE Grade C and above in English and Mathematics
- Strong organisational skills with the ability to multitask and prioritize tasks effectively
- Excellent written and verbal communication skills
- Attention to detail and accuracy in data entry and record keeping
- Knowledge of office management systems and procedures
- Ability to handle confidential information with discretion
- Commitment to the provision of free, confidential, impartial, and independent advice
- Ability to work within the mission, vision and values of Community Advice Fermanagh
- Committed to Community Advice Fermanagh policy of equal opportunities
- Willing to undertake Level 3 Adviser Training if opportunity arises

**Salary**: £22,030.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 12/04/2024
Reference ID: Administrator - Full Time - One Year Contract


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