Education, Health and Care

3 weeks ago

Hammersmith, United Kingdom Hammersmith & Fulham Council Full time

Special educational needs and disabilities is a priority for Hammersmith and Fulham Council.

The Council is committed to deliver a world class special educational needs and disability service that ensures improved outcomes for children, young people and their families in a responsive, timely and transparent way.
The Education, Health and Care Planning (EHCP) Service was created to deliver the Council’s vision, working with our local SEND community to provide an innovative, creative and efficient personalised service to children, young people and their families.

The EHC Planning Service is a multi-disciplinary and customer facing service, responsible for coordinating a range of statutory functions, including the Children and Families Act 2014 and the Children Act 1989. Although we work within a statutory framework, relationships with young people, parents, carers and key stakeholders are important to us.

We work with internal Council services and Health partners to develop an integrated and seamless pathway for children, young people and their families. We are currently piloting some innovative approaches: single social care transitions team (adult and children); a supported and employment team to improve training and employment pathways and opportunities for young people with special educational needs and disabilities; an integrated keyworking team to support early identification and intervention; a new centre acting as a SEND front-door for families; and co-production at the centre of everything we do.

We value our people and take care in creating the right environment for staff to succeed at work. Our employees play a key role in shaping the service priorities, systems and processes. There is a true sense of pride in Hammersmith and Fulham Council and joint enterprise to make a difference.

**Role Responsibilities**:
The role of the EHC Coordinator is to coordinate the effective, responsive and legally compliant delivery of education, health and care casework across the 0-25 years cohort. You will be the main point of contact for children or young people and their parents, responsible for the completion of statutory casework to secure provision and support for children or young people with special educational needs.

You will need to:
- Coordinate Education, Health and Care (EHC) needs assessments, annual reviews of EHC Plans and other EHC statutory casework, delivering quality on time.
- Manage a caseload of children and young people with an EHC Plan or undergoing EHC needs assessment.
- Main point of contact for parents or carers and young people on your caseload, including professionals supporting their needs.
- Customer care approach to casework, involving young people and their parents in the EHC process, as well as the timely resolution of concerns.
- Lead a multi-disciplinary network of professionals across Education, Health and Care, facilitating co-production meeting and discussions to ensure a coordinated approach to meeting needs.

Please refer to the **Role Profile** for more information

**People Values**:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

**We are fair**

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

**We are caring**

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

**We are collaborators**

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

**We are driven**

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

**Recruiting for Attitude**:
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
**Complex problem-solving**
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.

**Critical thinking**
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.

**Creativity**

**People management**
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.

**Coordinating with others**
You have the knack of working well with others. You have an appreciation of your own presence and approach and

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