Office and Charity Support Administrator
2 weeks ago
**Office and Charity Support Administrator**
Full Time, Permanent
Pro rata 27 days holiday per annum + Bank Holidays
Mixture of office and occasional remote working
Salary £19,000 to £20,000
**Job Summary**:The individual will be a positive team player and play a key role in supporting the Charity with a wide range of tasks and responsibilities. The role will sit in the Finance and Operations team which is a team that supports the Charity in a number of ways. Primarily this includes matters relating to finance and facilities but also fundraising, such as, sale of merchandise and Family Support, for example, organising holidays for families. The role will provide administrative support across the whole team and it is therefore critical the individual is flexible, organised and personable.
**Line Manager**:Facilities Officer
**Key relationships**:Candlelighters staff and suppliers
Principal Responsibilities
The role is flexible and will adapt to the evolving needs of the Charity, but the core pillars of the role are:
- To help administer the support to families especially the arranging of family holidays.
- To support the Facilities Officer in ensuring Candlelighters is a fantastic environment for families to visit and for its employees to work in.
- To support with administrative financial related matters such as counting cash, processing donations on the Charity’s database and sending acknowledgements and thank yous to donors.
The specific tasks may include but are not limited to the following:
- Monitoring central inboxes and answering the phone to deal with general queries direct or passing on to an appropriate member of staff.
- Manage and booking of holiday provision for families (including bereaved families).
- Processing and inputting stakeholder information and financial records into databases and the general ledger.
- Supporting with the overall merchandise process including purchasing, recording sales, and sending out orders.
- Supporting with the coordination of day-to-day facilities in order to ensure our workplace and public spaces meet the needs of employees and families we support.
- Helping process cash, cheque and other donations and recording them onto our CRM system.
**Required skills**
- Flexible and willing to take on a range of tasks as required by the Charity.
- Organised and reliable.
- A willingness and ability to learn new tasks.
- Someone who takes pride in their work with a deep desire to support the Charity.
- Commitment to continuous professional development.
- Highly approachable and outgoing, and a natural ability to maintain excellent working relationships with all Candlelighters staff, local and national organisations, volunteers, fundraisers, patients, and their families.
Previous applicants need not apply.
**The closing date for the post is Tuesday 3rd January 2023**
We operate a 2-stage interview due to the sensitive nature of the environment incorporating an interview and a taster session as outlined below:
- **Stage 1**_ - Formal Interview**:Date: Monday 9th January 2023**
- **Stage 2**_ - Taster Day and Interview with a Family Member. Meeting staff and spending time in the family support centre.
**Date: TBC**
**Application Feedback**
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£20,000.00 per year
Work Location: Hybrid remote in Leeds, LS3 1AD
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