Researcher - Fashion & Beauty Monitor

**A bit about us**

Fashion & Beauty Monitor is the leading PR solutions provider for the fashion, beauty and lifestyle industries. We are the go-to digital resource to help PR professionals drive outreach, build relationships and engage audiences in a competitive, evolving communications market.

Xeim is part of Centaur Media - a main market listed company, primarily based in the UK with approximately 300 employees in offices in Central London and New York.

**About the role...**

**What you will be doing**
- Fulfilling contact correction requests from clients in a timely manner and keeping them updated regularly with progress on updates
- Checking key media titles to ensure editorial mastheads are up-to-date on a monthly basis
- Completing research tasks to set deadlines and quantitative targets, ensuring all contacts are checked and updated regularly
- Sourcing and writing industry news and updating contacts on the site to coincide with articles
- Updating event listings on the site
- Utilising a variety of sources to find new companies and contact leads, ensuring publication to the website accurately.

**What we need from you...**
- Excellent research and writing skills
- Ability to adhere to tight deadlines
- Great attention to detail
- Confident telephone manner
- Strong time management and organisation skills
- Sound understanding on how editorial content supports and drives commercial success for the product.

**What success looks like...**
- Ensure client contact requests are completed within a deadline set by the editor and client
- Enable incoming editorial requests (contact and event additions and updates) to always be completed within a maximum timeframe of 24 hours, reflected with positive feedback from Fashion & Beauty Monitor’s customers
- Address client concerns in a timely and informative manner, escalating when necessary to the editor.
- Meeting weekly content targets.

**The benefits.**
- 25 days holiday, increasing by one day p.a. to a maximum of 30 days for every year served
- Medicash health plan
- Stunning Waterloo offices with views of the Thames plus complimentary barista coffee / free bar / table tennis tables - the works
- Complimentary access to accredited training programmes worth thousands of pounds including our Mini MBA
- Active Diversity and Inclusivity agenda (DICE - Diversity Inclusion, Culture, Engagement)
- Annual Wellness Day
- Share Incentive Plan.