Customer Service Assistant

3 weeks ago

Manchester, United Kingdom DMG Client Solutions Ltd Full time

**Customer service advisor position
- Immediate start availability.**
- Are you a highly motivated individual sick of dead-end job roles with no career progression?_
- Do you want to get rid of the unsociable shifts and want to work within a fun vibrant team?_
- Have you got what it takes to communicate effectively with customers on a day-to-day basis?_

We have a fantastic opportunity for a Customer Service Advisor to become a part of our team in Manchester. This is an exciting opportunity for confident and motivated individuals looking to progress within the sales and customer service industry.

While experience is advantageous, we will provide full coaching and product training, so you can hit the ground running and start thriving straight away. As a company, we take great pride in developing people from the start of their careers with us to become industry experts of the future.

**What our team love about DMG**:

- Fun work environment - Games room and other recreational areas
- Opportunities for national and international business travel
- Fantastic incentives and bonus schemes
- Great social calendar
- Access to coaching and support from industry leaders
- Full product and client training
- The opportunity to build your skills from the ground up

Whatever your background, if you are Customer focused and self-motivated this could be an excellent opportunity for you to join the fastest customer acquisition company.

With a first-class training programme all you will need are first class customer service skills, be comfortable with different operating systems and enjoy a fast-paced environment, all whilst working as part of a great team.

**Key Relationships**:

- Customers
- Wider customer service team
- Sales team
- External - 3rd Parties
- Marketing
- Merchandising
- IT

**Requisite Knowledge, Skills and Abilities**:

- Good customer service focus
- Problem solving
- Organisation and time management skills
- Attention to detail and accuracy
- Excellent communication skills and a proven ability to develop long lasting relationships with our key stakeholders
- Ability to contribute to a team environment where performance is measured
- Experience in working under pressure to meet deadlines
- Strong technological ability is helpful
- A flexible and mature approach is imperative

**A day in the life**:

- _Interacting and building great relationships with customers daily._
- _Representing clients in a professional manner._
- _Using excellent communication skills to problem solve._
- _Working effectively in a team._
- _Attending regular training to learn the in-depth client services._
- _Having resilience and determination to achieve goals and sales targets._

**Due to the business growth, there is a multitude of opportunities for progression and development within the business at this moment in time. If you are looking for your next career move then this may be the right position for you. We strive to help our clients bring in consumer revenue, which means the role will consists of face-to-face customer service. Our campaigns are done on an events basis. Please note, our customer service openings are offered on a self-employed basis. You must be available immediately on a full-time basis and you must be able to commute to Manchester City Centre.**

**If you feel you would fit into a motivated, hardworking, and ambitious team of young professionals, then APPLY TODAY for the customer service position and a member of our team will be in touch.**

**Job Types**: Full-time, Permanent

**Salary**: £20,500.10-£21,976.46 per year

**Benefits**:

- Company events

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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